El Eden Bungalows

I had the worst experience in this hotel. First I found it difficult to find a cab to reach the place and the hotel staff could not help me find a driver the day of the check in. On my second and last night, I found the gate closed at 1 am. I have tried to call the reception but none answered. I ended up hanging around in j the forest on a scooter alone at night and never managed to get in. I had to sleep in another place. The staff did not inform me that the main entrance was closed at night although I knew I had a scooter to park.

Great size of bungalow, great hospitality

Kind, helpful staff. Hotel is a short walk up the hill from town in a quiet area with nice views.

There was air conditioning in our room but no way to close the window! Very confusing.

Good size room (we had 4 beds plus a cot for two!), and functional ac and fan. Distance from town (see below) does at least guarantee peace and quiet, so if you don’t mind the schlep up it could be a good option, but overall we found it disappointing and in need of some care and attention from owners.

Despite requesting it on Day 2, we received no room cleaning in our 3-day stay. Management needs to be more proactive- more information on arrival about facility and its access, excursions available etc, better lighting on the steps leading down to town. The steep climb back up from town takes about 10 minutes - you need to be fit! No view from room, but a nice roof terrace (which we discovered only on last morning). Poor room layout with light switches placed in odd positions, hardly any lighting in bathroom.

We were staying in the bungalow with a sea view and it was wonderfully peaceful. The views were breathtaking. The staff were very nice. It is a short walk uphill from the town, but it's definitely worth it for the views and the quiet. Still only about a 10-15min to the closest beach.

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Estella is a wonderful host! Breakfast is a great value and the bungalows have a good view and nice surroundings.

No AC but we were able to get a box fan.

Hosts/staff, breakfast, view of the terrace, in the middle of the nature but at the same time not too far from city center Mazunte

Room wasn’t the one advertised on booking but not an issue as the other one was great too

Very close to the beach and main strip but far enough up the hill that it’s quiet. Private bathroom with soaps was great. Nice view out to the scenery. Pretty basic room with ceiling fan, but fine for a few nights.

No fridge to store anything. There wasn’t a kitchen or anywhere to make coffee in the morning. The common “kitchen” area was very old and cluttered.