The Town House by Innkeeper's Collection

Really nice break. Excellent location.

Building just needs a bit of a freshen up in places.

The staff and the food were very good. The room was large, had a good view of the river and had all the required facilities. The location was good for visiting Norwich and the surrounding area

The hotel was clean but the fabric of the building could do with some TLC.

Location

Run down and needs revamping . Beer garden good . But decoration inside very tired. Breakfast not the same as a normal inkeepers . If you book on the website be warned as there is no choice or juices or fruit . Just carvery English breakfast , plus you have to ask for everything .

The room was a lovely size and there ws ample parking outside. Located on the river so nice views. Not a bad location for the city with a good bus route.

The hotel is very dated and needs an uplift. The window frames are very rotten and worn and the woodwork in the bathroom was rotten and had been bodged up. The room was very hot. The breakfast was very disappointing. No cereals, no fruit juice or drinks for children included, or tea and coffee as it happens. No fruit, yogurt, pastries, croissants etc. Not as good value as somewhere like Holiday Inn or Beefeater etc. The hotel is not suitable for people with restricted accessibility, as there are far too many stairs, and steps into the garden.

The staff very accommodating and helpful throughout the stay

The whole hotel from the rooms to the actual pub part are in desperate need of renovating and therfore the whole place is very dirty and grim

Nice cosy, clean room. Easy ro park outside the hotel.