The Castle Hotel

Ситуация патовая! При заселении в 22.00, хозяин отказал в заселении, сказав, что у него нет данных. При этом я могу заселиться за цену X2 от указанной в booking. Хотя есть переписка, в которой видно, что он был в курсе, что я приезжаю. В 22.30, не разрешив воспользоваться их wyfy для поиска нового отеля, выставили меня на улицу. Это была рабочая поездка, было заложено на проживание 90 евро, в итоге нашёл отель за 170 евро. Так что подумайте хорошо, если будет цена ниже рынка.

Местоположение

Тишина

Че е близо до центъра.

В стаята липсваше кошче за боклук в банята и стаята. Завесата беше скъсана и стара. Имаше сешоар, който не работеше. Копчето на казанчето беше повредено.

Цената, удобното място и чистотата.

Стаята беше малка.

Не знаеха изобщо, че имаме резервация и бяха дали стаята ни на друг.

There is nothing to like about it!

Terrible experience. I reserved a room for me and my two children, 8 and 12 years old. On the day of the reservation, we traveled more than 3 hours to the hotel. I had requested that I would arrive between 9:00 PM and 10:00 PM, but I was 15 minutes late. However, the reservation description stated that the opening hours were until 11:00 PM. We looked for how to enter the hotel, but we couldn't find anything unlocked and I contacted the phone number given to me in the reservation. After two short conversations, I was told that they wouldn't accommodate me because I arrived after closing time. There was a sign on the hotel door with opening hours until 11:30 PM, my reservation stated until 11:00 PM. So my children and I were left without shelter. I couldn't find another hotel in the area and had to sleep in a tent on the edge of town! Terrible person, terrible attitude, who left us without shelter!