Tay Beach Hotel Tayrona

Todo, las instalaciones son hermosas y la amabilidad del personal es algo increíble, nos encanto.

Demasiados mosquitos que no dejan dormir, se informo al personal del hotel y dijeron que fumigarían la habitacion y nunca lo hicieron.

Swimmingpool

No curtens on top level so you wake-up at 5. Food is of an low standard. Breakfast buffet is minimum. Bad wifi, even no wifi if your accomodation is far from pool. Location is very far from activities

Great pool, vibe and hotel grounds. The cabins are amazing, with a makeshift bath that does not look comfortable but it certainly is! Food was not as good as we would expect for such an upscale place.

The food was sadly the worst we have had in our 3 weeks in Colombia, and against a premium price. The ceviche still had scales on parts and the rest was mediocre as well. The guacamole was good though.

It’s either a new accommodation or under new management—either way, it’s clearly on its way to becoming a wonderful place to stay, though it still needs some refinement. This was our first accommodation in Colombia, and honestly, at the time we didn’t realize how welcoming and eager to improve the staff were compared to typical Colombian standards. The setting is really beautiful—surrounded by clean, vibrant nature, with many birds you can hear and see all around. The facilities are lovely, and we especially enjoyed the massage service. One of the best parts of our stay was meeting Karlos. He’s one of the rare people in the area who speaks English fluently, and he was not only incredibly helpful but also became a real friend to us. The manager was also excellent—always present and available around the property, doing his best to help with anything we needed. And a special thank-you for being so kind to our son, even surprising him with a lovely Christmas gift. We also want to mention a mistake we made while booking—we accidentally reserved the same dates, but for January 2025 instead of December 2024! We only realized this on the way to the hotel, thanks to their driver. Despite the confusion (and the booking being non-refundable), they cooperated with us kindly and helped us rebook a different room for an additional fee (which was only because the original room wasn't available and they upgraded us to a higher-tier one).

Mosquitos! While mosquitos and biting insects were a constant issue for us throughout Colombia, what really disappointed us here was that there were already dozens of mosquitos waiting for us inside the room when we checked in. Unfortunately, despite the staff’s efforts with mosquito nets and repellents, we couldn’t get the situation under control. The main issue is that the doors and windows are not properly sealed, so no matter what you do, mosquitos keep getting in. This seriously affected what could have been a perfect experience. The restaurant: The restaurant was actually quite good compared to other (even more expensive) places we stayed at in Colombia, but it still has room to improve. After a few days, we ran out of new meal options. We also had one unpleasant hygienic incident during our stay. To be fair, we addressed both the mosquito problem and the restaurant issue with the manager, and he took our feedback seriously. He seemed genuinely committed to making improvements, and we believe future guests will likely have a better experience.

Wonderful staff, very relaxing location.