Tay Beach Hotel Tayrona

The property is beautiful and the rooms are extremely well kept and put together too. The cleaners come in each day and do a great job but the best thinks about this hotel is the staff! One person in particular is ruby who works in the restaurant team and is exceptional at her job. It helps to speak Spanish here but if you don’t then no worries, they ensure you get what you need and make it work (we do speak Spanish). Ruby though was a stand out and thank you for all you did for us!

It’a quite far from Santa Marta - you can get the bus for £2.00 per person or a taxi is cerca £40 from town.

Beautiful location on the beach. The pool area is beautiful and the dining area is also lovely. The staff is incredibly polite, warm and friendly. The property is meticulously maintained at all times

For the price point and for the luxury branding they aspire to, they’re missing a few key amenities. Number 1 is lack of hot water in the rooms. This was something I was utterly surprised by. Secondly, the food needs a lot of improvement. The breakfast menu is very basic and repetitive- there should be some variation or, if it’s to be the same menu each day, then there needs to be food stations with abundant options. The breakfast is a buffet but it is served by the attendants in order to prevent waste. I appreciate this effort but it felt a bit “cafeteria” where you get what you get. Apparently you’re not supposed to get seconds but this wasn’t really explained ; ultimately we were served but it was awkward. Lunch and dinner need to have healthy beach resort options like plentiful salads and non fried seafood options. Third, with all that beachfront, the property needs rows of chaise lounges with umbrellas, cushions and towel service (towels were given at the bar and there was always a shortage) and on going drink and snack service - a little flag on the chaise to signal the waiter would be easy to do.

Everything was exceptional, from the friendly staff, to the facilities of the hotel, the pool, the bar, the cocktails, the amazing food. This was the most amazing experience I had in an hotel. The romantic dinner on the beach was the pinnacle of all. Book this place, you will never regret it.

Everything.

Lots of ice in the cocktails. Need a new blender!

Service was very poor and slow. Dishes and cutlery were dirty,

The staff was amazing helping with all your requests The location is beautiful and quiet

The rooms were nice but there wasn’t a single place to put the clothes

1) Very spacious property with long beach and sea frontage 2) Well maintained, all in good order. 3) Generous room with lovely ocean view and open air shower

1) I don't know if the waves are always as strong as they were when I was there but they felt too strong to go in any deeper than waist deep. Certainly not for swimming. 2) The internet access is patchy, both WiFi and 4G. 3) The breakfast was "average"