Hotel - Museo Xibalba

I enjoyed my stay here. The bed was comfortable. The location is good amongst nice restaurants, close to ADO station and easy walk to down town. The bathroom was nice and spacious.

The shower head needs replacing

People were shouting the whole night and the doors are too thin to avoid the noise

The room was clean. The location is good. Air-conditioning worked.

The staff was not helpful or friendly at all. The restaurant was not working, the terrace was out of use. No real space to sit and relax.

The location was very convenient, very close to the bus station. The rooms are cleaned everyday, the towels changed… the room has AC which is a great plus and I really appreciated the fact that they let me leave my luggage in the hotel after I’ve checked out.

This is an extremely charming hotel and the staff are warm and friendly and helpful. Cleanliness is superb. The bed is excellent. The hotel is situated in a very cool area of tourist hotels and restaurants. One could not ask for a nicer, safer area. I would say the room (and the hotel) is akin to a grand, permanent tent. It is 'open air' to the extent that the hotel itself is open - all hallways, etc. - to the outside air (not to people having access or walking through). While only the fan on the A/C unit in my room worked, that didn't matter because there is a permanently open screened area in the bathroom and bedroom and the air can just flow through - so A/C wouldn't matter much anyway. No heat function. There is also a large screened window that may be opened or closed. All the fresh air you could want! The hotel and room decor are fresh, clean, attractive, very pleasant in every sense. The room is quite small, but sufficient for one person. The bathroom is very adequate and not cramped. Shower is hot - though shower head really needs replacement. The bottom floor is the hotel reception in one corner and the rest of the front part is a restaurant which continues to the outside - not part of the hotel. Rooms are on another part of the ground floor and on the 2nd and 3rd floors mostly. If you like a relaxed feel, fresh open air, and a pleasant, relaxed, walkable area and don't mind a small room - you will probably love this place. I just prefer 'closed' air where humidity can be controlled along with temperature and more 'standard' hotel infrastructure.

I rated this hotel for what it is - as opposed to how I liked it. I stayed 2 days and 1 night (left late 2nd night for another city). I was glad I was only there 1 night - overall I didn't care much for it - I want a closed controllable climate in my room. I chose it because it is very near the ADO bus terminal and I was arriving and leaving by bus. It was a brief, easy walk for this oldster.