Norton House Hotel & Spa, Edinburgh

Location was key for us as we had to board an early morning plane. less than 10 minutes away from our car return and airport.

No doubt the property and Location were ideal. Nature was absolute Scotland, and the staff did their job. What would have made this exceptional property even better would’ve been if the staff enjoyed there job-I felt as if they were a bit annoyed no matter how pleasant we were.

The dining room service was very good.

The room was dirty!! The sheets were dirty, the floor was dirty and the upholstery on the room's chair was dirty.

Repas excellent merci à la cuisine. Chambre confortable, calme, propre. Emplacement pratique 10min airport, magnifique parc. Personnel serviable. sympathique, compétent.

Friendly welcome. Traditional and modern areas to the hotel, both well maintained. We had an accessible room because we wanted a twin rather than a double. This was very spacious with a balcony overlooking a field and a large horse chestnut tree and it was very pleasant to sit in comfy armchairs with the balcony doors open and relax with the view. We enjoyed a half-hour walk through the woods and fields. Loved the complementary gym and spa facilities and had a fantastic head neck and shoulder massage (additional cost). Dinner in the restaurant was excellent and we were glad we had booked in advance. Breakfast the next day was one of the best I have experienced in a hotel. We sat outside in the sun with our coffees before checking out which was lovely to be able to do.

The location is nice but you are close to the airport. Something should be done to improve the 'pond' outside the pool area. We were woken early by a makeup artist coming to the wrong room!

Tout Le cadre, le personnel, les équipements, l’emplacement

Rien

Location, pleasant and staff

The room we got was right beside the laundry storage and we had a dog so our dog was unsettled with the noise so barked. We would have been better at a different room.