Hotel Paradiso

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Room was spacious but lack of proper cleaning, cleanliness is an issue. The rooms are infested by insects like cockroaches and spiders, and I personally had to clear them. There is no intercom in the room and every time you have to call the manager over mobile for service ( sometimes due to network issue, we have to call even on WhatsApp). This is basically a 3rd grade homestay converted to a hotel.

Service was very poor, and the food was very bad both in taste and quality. There is no variety in breakfast, lunch or Dinner!!! Even for evening snacks once we have ordered for plate of egg pokora and unfortunately after 2 and half hours we came to know that egg pokora is not available. Its my advice to everybody that don't go by the rating, if you can afford go for much professional hotels available in kalimpong, which will make your trip memorable. (I have made this mistakes, overwhelmed by ratings and reference from a distant friend) This Hotel is of no grade managed by unprofessional staff who are unable to cater tourist pressure in season.

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Top floor cottage room wifi access is not working. Bathroom fittings needs to be replaced. furniture needs to be repaired.

It is always necessary to provide all rooms on a single floor , specially for family tourists.

Extremely helpful stuff - they helped us organize transport to the airport and offered to serve us breakfest earlier than they normally do, since we had to leave in the morning

Nothing to complain

Breakfast was satisfactory. Location is good, though without car movement is restricted

Foods for dinner and lunch is not satisfactory, needs to improve. The carpet in the room is to be cleaned properly. I have stayed in room no. 106, i.e. four bedded , one cot is small in size, causing bad feeling.