Passford House Hotel

Room was ok but not as good as I hoped for a superior room. Bathroom was very dated and taps were not very clean. Breakfast was good food-wise but delays on our drinks and toast which seemed to have been forgotten. Had dinner the second night - nice food but overpriced. Service was poor.

Staff service. Even when we left the receptionist just said “there’s zero to pay”. No hope you enjoyed your stay or even a goodbye.

Very comfortable great facilities and great staff

That it had an outside pool, we stayed for a night in May half term when it was very hot. Good size room.

No food after 7.30pm but we were for warned and it did seem to be everywhere in the new forest including pubs.

Beautiful location, gardens and facilities

Room rather small

We liked the location of Passford, easy access to places we wanted to visit

Thought room was overpriced and could do with upgrade ie shower needs replacing

The second ti.e we've stayed.. and I would now we've found a room that suits us likely stay again.. the only issue and every hotel would have had this complaint was it was mentally hot in the room despite a fan... but it was the hottest day in may on record! Lovely pool inside and out could benefit from a shower by the sauna so people shower before jumping into the pool all sweaty 😓

People who aren't disabled using the spaces! Price fluctuating nearly 30 more than last time

Reception staff seemed a bit disinterested. Bottom of the stairs was a bit disconcerting with floor levels

Grounds and facilities are great and the staff were fantastic. Also the food was brilliant.