Hôtel Agnaou

L'emplacement et le personnel

L'hôtel est en travaux, le bruit très tôt le matin, de la pourriture sur les meubles et la saleté générale de la chambre. Le toilette qui fuit partout dans la salle de bain.

CAREFUL !! ACHTUNG !! Besitzer verweigert jegliche Korrospondenz mit Booking.co. für Entschâdigung!!! Er hat unsere Buchung anvenommen obwohl.er wusste ,dass er sanieren wird !! An Tag 2 wurde das Hotel entkernt ,quasi vom.Keller ,Rezeption und später sogar Trepoenhaus ABGRISSEN ,!! Und verweigert nu jegliche Rückzahlung.Ich habe ihn beim.Tourisgoberment gemeldet.Wenn man alte Rezzensionen liesst ,geht das mit Mangelleistung ( Hochkommender Kot in Dusche u.v.m) scho seit Jahren so.Er baut auf kassieren ,stur stellen ,nächste Gäste,alles ,,Gastfreundliche,egal..Das arme Personal versucht alles aufzufangen ( oder sind Verwandte mit extrem gutem Schauspieltalent...)

La ubicación

Vergonzoso estaba todo el hotel en obras y estában todas las escaleras llenas de suciedad y escombro La habitación decepcionante tenía una ventana pequeñísima y estaba toda la habitación llena de polvo No se como les permiten tener el hotel abierto en esas condiciones Lo único bueno la ubicación

Établissement en travaux,air irrespirable...

Rien

Tout

Ubicación

Qué estaban en obras. Me parece fatal que deis opción a coger estancias q están en obras

When we arrived at the hotel, only one of the rooms was provided. We were informed that the second room was unavailable due to flooding, and no alternative room was provided. The one room we were given was not in an acceptable condition. There was dirt on a pillowcase and dirt on the bathroom floor. There was a frosted window into the hallway with no curtain (meaning the hallway light repeatedly woke us during the night.) There was no hot water, and an insufficient number of towels was supplied. There was no soap, only small sachets of shampoo. There were loose cables hanging from the wall, which posed a safety risk. The hotel entrance door was open the entire time we stayed, also posing a safety risk. The inner entrance and hallway stunk of cat urine. The paint was peeling on the walls, tiles were cracked and the bathroom door was rotten, the bathroom mirror's frame was broken, the sink was cracked and the bathroom cabinet door was hanging loose. Due to these issues, we checked out the next morning and found another hotel. I asked for a refund for the nights we didn’t stay and for the room they never provided but both the hotel and booking.com haven’t replied to my emails

only the location is good. read the rest before you make a decision!!

March 2026 - the hotel is undergoing renovation. Dirt on the floor and in the air. It's impossible to sleep in such conditions. My wife and I couldn't sleep, and the cough and runny nose were a reaction to the dust from the renovation floating in the air. Why does Booking.com offer such rooms?! I lost my money and my health. I checked in at 11:00 PM and had to stay there the first night, but I escaped and I recommend it often! these are not conditions for people and even animals!!!!