Mariental Hotel Cc

Lovely staff. All friendly and helpful.

Really uncomfortable bed. Needs replacing badly. The steak was terrible. Like eating chewing gum. About three quarters gristle. The chef tried to do her best with it but couldn’t turn gristle into meat.

The staff were incredibly friendly and helpful, and there was secure parking available. At check-out, one of the staff members met us at the gate, and we ended up having such a lovely chat that we all completely forgot I still had to pay! I only realized this about 20 km into our trip. Since we were traveling without cellphone roaming, I could not contact them immediately to explain my accidental “dine and dash” moment. They were extremely kind and sent me a very polite message once they realized the oversight. As soon as we had a stable connection, payment was made. I really appreciated their patience, humor, and understanding of the situation!

There was an issue with the bedside lights. When I switched them on, sparks came from the connection, which was a bit concerning at first. After checking, I noticed that the connection between the two bedside lights had been secured with insulation tape that had come loose. I mentioned it to the staff the following morning, and I am confident they will have it fixed promptly.

Everything was fine

The location

The facilities, TV and Wi-Fi wasn’t working and some facilities were not provided

Very friendly and gracious atmosphere. The staff was amazing. Great location. Very good value for money. Easy to find and check in. Very nicre room with bathroom. Excellent breakfast. Excellent service. Will stay there again.

The wifi dipped every now and then so lost signal couple of times. The water in the shower was barely warm.

I liked the food.

The room had no hotwater, no barfridge, no playing tv and the bed is not comfortable

There was a lot of negative views with regards to this hotel, but I can assure you the hotel as recently been refurbish and is in tip top condition the room are decorated lovely and the whole complex was clean tidy and all recently modified, we was stopping by fir one night but we enjoyed the place and staff so much that we stayed fir another night. Great service continued.

Only a small thing but the hotel sign at the end of the street needs either removing for repaired and or replaced

Good location Very clean and well maintained

Restaurant and bar service not good