Hostel Chillertal

The staff were kind, but unfortunately that's the extent of the good things about this hostel

The conditions were simply unlivable. Everything was filthy, untidy, very unhygienic. Full of bugs, spiders, and in the photo where there is a cucumber, a mouse has taken it overnight. There are cobwebs everywhere, the walls, the curtains are covered in something. Bloodstains everywhere. It is unhealthy to live in such conditions. There is mould everywhere in the bathroom. The windows in the room are taped up and cannot be opened, and there is moisture build-up because the shower is in this room. Also the photo in the booking is completely untrue.

Nothing, it was really bad

False Advertising – No Heating! They claim to have heating, but there isn’t any! The rooms were freezing, making it impossible to sleep. On top of that, the place was dirty, the beds were uncomfortable, and the staff didn’t seem to care. Definitely not worth it.

The size of the room is not bad, with quite a big living room (kitchen included) with couch and dining table. The location is also good, about 10 minutes by foot from Zillertalbahn station, which is great for people travelling with public transportation. The price is fair comparing to the other hotels around. There is a nice swimming pool nearby which can be reached by foot in 15 minutes. A great place for children. We also went to the Kabooom (with an outdoor ice skating area, and many other things to do) which can be easily reached with Zillertal bahn, and my kid liked it a lot. There is a fridge and an electric stove that you can cook something very basic. The staff was friendly (though perhaps cannot give much tourist suggestions). There are many young people / skiing enthusiasts in this hotel if you are interested. The internet connection is good. The bed is not too big but soft enough for us to have good sleep. Shower water was nice hot.

The furniture are a bit old. The kitchen has no dish washer, no microwave (although the customer service confirmed us that there is microwave). The hair dryer does not work. We booked a room with balcony but there was no balcony. The floor is not totally horizontally flat near the window, that you might feel a bit dizzy when you are standing there. The bathroom door handle is installed wrong. There are some photo frames on the wall without any photos. The kitchenware were not totally clean, that we cleaned by ourselves before the first use. The central heating did not work. But luckily there was a small electric heater in the room, which was sufficient to heat the room up, if you don't mind the noise. (At the end of our stay they tried to repair the heating, hopefully it's working now) We booked for 3 people including my kid, but they did not prepare any blanket or pillow for my kid. I had to share them with my kid. You might hear your drunk neighbors coming back after midnight and screaming if you have bad luck.

Its very good value, and the double room was more than okay, The kitchen was also good enough.

There is no reception aside from the evening. After 1900 I think only. It's not close to the main city, and it's a good 7 min walk from the train station, there is a bus that comes through It's very good value compared to the other options that we had.