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7.4 / 10 Guest Rating

Hotel Brunette

4a CALLE ORIENTE Y 1a AV. NORTE SANTA ANA, SANTA ANA N°1, Santa Ana, sv

Hotel Brunette - main view

About the Property

Welcome to Hotel Brunette, your oasis in Santa Ana!

Garden Oasis: Enjoy the serene garden, perfect for a morning stroll or evening relaxation.

Entertainment Hub: Unwind at the shared lounge or challenge friends to a game of table tennis.

Convenience at Your Fingertips: Benefit from 24-hour front desk service, airport transfers, and free WiFi.

Book your stay at Hotel Brunette now and experience comfort and convenience like never before!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Pets allowed
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the shower does not have hot waterGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good150 verified reviews
AI Summary

Guests highly rate the great central location and frequently praise the friendly staff.

Categories

Cleanliness5.4
Service6.4
Location10.0
Room Quality6.4
Amenities7.4
Value for Money8.4
Food and Beverage6.4
Overall Experience8.8

Select topics to read reviews

D
DebbieusUS
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Wonderful location near the Church"

8.0

Great location and nice breakfast. The woman at the desk provided wonderful service.

Our room could use some maintenance. Some of the paint is peeling off the walls in many places, especially the bathroom. The night manager was not very welcoming.

Helpful?
D
DebbieusUS
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Perfect location near the church"

8.0

Excellent location and nice breakfast. We extended a night to spend more time in the Centro Histórico

Helpful?
J
José PablocrCR
Verified booking
family_with_children
Standard Room
Stayed in Feb 8, 2026

"Bad bad bad"

5.0

The location was great.

The customer service of the guy at the reception. The room was really dirty. No maintenance at all.

Helpful?
B
Bryan JaviersvSV
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

9.0

La atención.

No había agua en la mañana al bañarnos.

Helpful?
G
GuillermousUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Great value, great location"

10.0

Good price for accommodation in the historic center of Santa Ana

Helpful?
M
MatteoitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

10.0
Helpful?
A
argamasaclCL
Verified booking
family_with_children
Standard Room
Stayed in Dec 10, 2025

"Very Good"

7.0

La ubicación es buena, a una cuadra de la plaza, catedral y alcaldía. El personal es amable

Las instalaciones son defectuosas. Es una casa antigua. Ha de ser difícil y costoso refaccionar una casa y dejarla operativa y bien. Pero los sofás están sucios y manchados, las cortinas tanto del baño como de la habitación están descuidadas y sobre todo ponen entre el colchón y la sábana un trozo de plástico grueso que hace que se sienta muy incómodo al dormir. Creo que sí desean cuidar los colchones pueden encontrar una forma algo más agradable para los pasajeros.

Helpful?
A
Andrea CarolinanlNL
Verified booking
family_with_children
Standard Room
Stayed in Nov 29, 2025

"Good"

1.0

Horrible experiencia, el chico de la recepción 0 motivación a ayudar con dudas y consultas respecto a turismo. Después de pagar me dicen que el baño no tenía agua caliente. El baño tenía cosas sucias de la persona anterior (jabón, shampoo, prestobarba). Había una lámpara antigua y tomé el cable para ver si estaba enchufada y estaba el enchufe con polvo y tela de arañas. a la mañana siguiente en mis zapatos había una tremenda araña. La cama tenía bajo la sábana algo como parches de plástico que incomodaban al dormir

Helpful?
T
TraceygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Nov 28, 2025

"AVOID. Death trap if there was a fire… metal front doors locked at night and no one is around to let you out."

1.0

Central location right next to the cathedral

AVOID. AVOID. This hotel lock you in with the big metal doors at night and if there was a fire, you would not get out. I tried to leave at 5am to get my bus and discovered I could not get out. I tried ringing the little bell at reception and rattled the metal doors like crazy and there was no one. I missed my bus which was really annoying, but I dread to think what would happen if there was a fire in the middle of the night. The windows go into the central courtyard area so you would not escape via the windows either. Not nearly as important, but my hot water never worked either which meant cold showers … I was told it was being fixed on the second day, but it wasn’t.

Helpful?
R
RodriguezusUS
Verified booking
couple
Standard Room
Stayed in Oct 29, 2025

"Exceptional"

9.0

Excelente ubicación muy sabroso el desayuno la atención al cliente todo el personal muy amables

Que pongan agua caliente y aire acondicionado en los cuartos que les faltan y también más cuartos abajo por personas con incapacidad

Helpful?