Lennard House

all good

I appreciated the positive response from the management when I complained.

Just not what I expected based on the advertisement.

fridge in room

no towel rail

The room was very clean and easy to find

Uncomfortable mattress only 2pillows for a double bed no TV in the room no toilet rolls and the fire alarm went off 3 times starting at 4-30 am and considering it has 47 rooms it was only me and my wife who actually got out and went to the muster point as apparently the system has a fault in it so nobody came out and gas certificate and first aid kit was out of date It needs a complete overhaul could use a little table or a small sofa and a TV in your room as they have a common room with a TV but that is usually busy the gas safety certificate has now been updated as we pointed it out and the owner texted me to silence the fire alarm as the manager was resetting it and apparently this is a common problem which shouldn't be down to guests to sort out made me feel uncomfortable as I'm not qualified to touch the fire alarm panel did think about just leaving in the middle of the night but was tired to drive the 133 miles home

The room was a bedsit. We stayed 8 nights. No change of sheets/towels. No emptying of waste bins. No cleaning. Nothing.

The room was a bedsit. We stayed 8 nights. No change of sheets/towels. No emptying of waste bins. No cleaning. Nothing. Secure parking? No. Wide open parking all night.

Location and staff were very pleasant. Room clean and put in larger room or would have been disappointed. Kitchen large and laundry room.

An unpleasant situation with guest at initial approach; resolved and not hotels fault. Took several days to respond for request. Can tell renovations slowly being made; although recommend fly strips provided as necessary to keep air flow in room or provide fan.

Great place to stay. Fridge, microwave and kettle in room. Spacious and new shower room.