Flor de Cera

The decorations and theme are really pretty, very Mexican-inspired. All the rooms are diferente and that makes the stay very special.

The staff are a little bit unfriendly, maybe they could be more welcoming.

Location fabulous. Bed super comfortable. View - great. Bathroom -basic. Street noise really loud until 2-3 am (not hotel’s fault, but hard to sleep).

Noise on a Saturday night, really loud until really late.

The property is fantastically located in the heart of Tepotzlan. Would highly a room with a balcony to enjoy the amazing views of the mountains surrounding the town!

Room was very pretty. Beautiful view. Friendly welcome.

Bathroom smelled awful! Door to terrace didn't close properly. Mosquitos came in. Also, it was very cold! Had to sleep with clothes on. Harsh lightning, hard bed.

The location was great and the staff very friendly

There was an event the night we stayed that was held in the courtyard. It was very loud. I know there were empty rooms further from where the noise was. It would be considerate to move guest as far away from the noise. The shower pressure was a bit low.

Location was central and the views were gorgeous. I love the rooms and the property. The staff was friendly and helpful. I know this is short and sweet as far as what I liked, but I definitely recommend this place and would stay again if I return to Tepotzlan!

Some of the guests decided that 3:30am was a good time to hang out in the courtyard seating area and listen to music and talk loudly. Granted, it was over the time of Dias de Muertes so perhaps that was unusual, but it was a bummer since the sound carries so much. Otherwise, my stay was amazing and I would book there again in a heartbeat. If there was any way to get more water pressure for the shower that would also be great. I could barely rinse the shampoo out of my hair. But again, it was so lovely there, that wouldn't stop me from staying again!

We asked to park our car for 2 hour on the compound, it was our wedding day, our grandmother was in the car - we were NOT allowed to park our car there for the 2 hours in the registro civil. We were told because other cars will be coming - when checking out there were no other cars - very unfriendly and not helpful people there.