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8.7 / 10 Guest Rating

The Hugo - Hotel Concept Canterbury

19 St Peters Street, Canterbury, gb

The Hugo - Hotel Concept Canterbury - main view

About the Property

Luxurious Accommodation
Experience the epitome of luxury at The Hugo - Hotel Concept Canterbury, where every room is designed with BoConcept furnishings and Temple Spa toiletries. Enjoy city views and air-conditioning in select units, ensuring a comfortable stay.

Prime Location
Conveniently situated on Canterbury High Street, our hotel is a stone's throw away from major attractions like Canterbury Cathedral, the University of Kent, and The Marlowe Theatre. Immerse yourself in the vibrant atmosphere of Peter’s Street, surrounded by independent shops, restaurants, and nightlife options.

Nearby Attractions
Explore the wildlife at Howletts Wild Animal Park and Howletts Zoo, both just a short distance from our hotel. With London Southend Airport within easy reach, your travel convenience is guaranteed.

Book your stay at The Hugo - Hotel Concept Canterbury now and indulge in a truly unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Parking is available off-site and may be chargeable. Please contact the property for more information at least 24 hours before arrival. Please note The Hugo has no reception. Details about check-in will be sent to guests by the property prior to arrival. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent1180 verified reviews
AI Summary

Guests highly rate the comfortable and clean rooms and frequently praise the great location.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience8.8

Select topics to read reviews

M
Marie-ClaudecaCA
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0
Helpful?
S
SnicahrHR
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Excellent location, very good value"

8.0

Excellent location with a large public parking nearby. Very quiet despite location, but it was Wednesday. Great communication.

Narrow and steep stairs may not be suited for everyone.

Helpful?
H
HugoZnlNL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Mooie kamer op een prima locatie"

9.0

De locatie in het centrum, fijne stoelen en fijn bed.

Mini koelkast zou fijn zijn

Helpful?
A
anthonygbGB
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"A great shame"

1.0

I am trying to contact you regarding our stay proposed stay at the Hugo hotel concept hotel in fact we didn't stay,we had directions sent to us by the manager , on arrival at Canterbury we could not find the property,we spent the best part of two hours driving around the city, we contacted shopkeepers, and other local folk to help and none of them were able to.a manager of a flower shop suggested parking at a public car park and walk around which I am not able to do.eventualy we booked into the premier inn I have texted the manager regarding the situation and he suggested I talk to you, as I requested a refund of all costs we incurred Many Thanks Marcia and Tony Hughes

Helpful?
C
ChastinnegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Worth the stay! Recomended!"

9.0

It’s within the city center. Closed to the garden and to the cathedral. Room is clean no doubt about it. Good for the price.

A little bit tricky to find because their sign is not that obvious, we asked the restaurant beside them and we are lucky that the waitress has experienced the same situation like us and was able to help. A small foldable table would help as well, to eat our take aways. But overall, 9/10👍🏻

Helpful?
S
SaragbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Excellent"

8.0

Good location, modern and clean

You were not allowed to have music or the TV on after 11 yet in-between 2 pubs and noise level was not great

Helpful?
L
LindagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

10.0

Lovely room in a fabulous location.Very clean and had great facilities.

When we stay again would go for larger room - saying that the room was small, but perfect.

Helpful?
T
TinenlNL
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Excellent"

8.0
Helpful?
A
andrewgbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
R
RachelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"very enjoyable"

9.0

excellent location lovely bathroom very clean

Helpful?