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8.7 / 10 Guest Rating

The Hugo - Hotel Concept Canterbury

19 St Peters Street, Canterbury, gb

The Hugo - Hotel Concept Canterbury - main view

About the Property

Luxurious Accommodation
Experience the epitome of luxury at The Hugo - Hotel Concept Canterbury, where every room is designed with BoConcept furnishings and Temple Spa toiletries. Enjoy city views and air-conditioning in select units, ensuring a comfortable stay.

Prime Location
Conveniently situated on Canterbury High Street, our hotel is a stone's throw away from major attractions like Canterbury Cathedral, the University of Kent, and The Marlowe Theatre. Immerse yourself in the vibrant atmosphere of Peter’s Street, surrounded by independent shops, restaurants, and nightlife options.

Nearby Attractions
Explore the wildlife at Howletts Wild Animal Park and Howletts Zoo, both just a short distance from our hotel. With London Southend Airport within easy reach, your travel convenience is guaranteed.

Book your stay at The Hugo - Hotel Concept Canterbury now and indulge in a truly unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Non-smoking throughout
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Parking is available off-site and may be chargeable. Please contact the property for more information at least 24 hours before arrival. Please note The Hugo has no reception. Details about check-in will be sent to guests by the property prior to arrival. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Two-Bedroom Apartment - Photo 1
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Two-Bedroom Apartment

This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has soundproof walls, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit has 2 beds.

60 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVHair dryerRadioRefrigerator

Two-Bedroom Apartment

Non-refundable
Room Only
20% OFF$246.98

$197.58

Includes taxes & fees
Deluxe King Room - Photo 1
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Deluxe King Room

This king room has air conditioning and a coffee machine.

25 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRadio

Deluxe King Room

Non-refundable
Room Only
20% OFF$170.64

$136.51

Includes taxes & fees

Guest Reviews

8.7
Excellent1180 verified reviews
AI Summary

Guests highly rate the comfortable and clean rooms and frequently praise the great location.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience8.8

Select topics to read reviews

J
JuliangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Mar 26, 2026

"Convenient. Clean. Quiet"

8.0

Clean. Central. Good arriving instructions . Quiet

Would have liked a secure bicycle parking area

Helpful?
L
LaiceygbGB
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"Perfect location!"

10.0

Great location, everything we needed, communication was perfect with host!

Nothing

Helpful?
L
LaiceygbGB
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"Great stay!"

10.0

Great communication from host, perfect location for Marlowe theatre and centre of Canterbury. In walking distance from train station and great restaurants

-

Helpful?
N
NicolasfrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Agréable et confortable"

9.0

Très propre. Appartement confortable et hyper pratique pour explorer la ville, faire des allers retours.

La chambre qui donne sur la rue est plus bruyante le soir à cause des pubs en bas. Mais c’était déjà précisé dans les commentaires.

Helpful?
V
VanesabgBG
Verified booking
couple
Standard Room
Stayed in Mar 9, 2026

"Modern and cozy"

10.0

The room was very modern, everything was high quality and expensive , the bathroom is very spacious. It was one of the best places we have stayed!

Helpful?
B
Bengi HelingbGB
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2026

"Lovely stay in the centre of Canterbury"

9.0

The property exceeded our expectations, especially with the living area. Kitchen was fully equipped also with coffee and some snacks. Bathrooms had lovely toiletries, and everything was super clean.

The hot water was not enough for 3 of us to shower back to back. Also, it got a bit noisy on a Friday evening as you are on the high street but the property had ear plugs if you needed them. Other than that all was great!

Helpful?
S
SarahgbGB
Verified booking
extended_group
Standard Room
Stayed in Mar 7, 2026

"Great service and very well located accommodation"

10.0

The accommodation was in a fantastic location and very spacious. Ben was extremely helpful and communication was great - he went above and beyond to ensure that we had a fantastic stay!.

Helpful?
T
ThomasieIE
Verified booking
couple
Standard Room
Stayed in Mar 6, 2026

"Brilliant, made easy by location. Going to play in Marlowe Theatre, 2 min walk"

10.0

Central, roomy and clean, great bathroom

All great

Helpful?
D
DavidgbGB
Verified booking
couple
Standard Room
Stayed in Mar 4, 2026

"Fantastic hotel right in the high street not too noisy as we were in the back bedroom."

10.0

Everything about The Hugo Hotel.

There was nothing that we didn’t like everything was spot on.

Helpful?
B
BriangbGB
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"I enjoyed the stay, it was ideal for the time we spent in Canterbury but doubt I’d stay again."

8.0

Its location was perfect, right in the middle of the city. Checking and access to the property were very straightforward. Despite its central location it was very quiet in the room.

Size was definitely an issue. I understand the constraints of a centrally located hotel, but it wouldn’t be an ideal base for more than a single night or two.

Helpful?