Sal Riviera

Beautiful river location. Wonderful staff, clean rooms and a great breakfast. Will be returning

the view Staff were really good, tried their best to accommodate.

first room not private. neighbouring villa could see straight into the room, curtains very thin and not enough material to close adequately for privacy. bathroom lovely and comfortable bed. view..... obscured by neighbour, balcony and tin roof. AC quiet and adequate but had to get out of bed in night if needed altering due to the fact that remote couldn't recieve signal to AC.  2 nights spent before being moved. 2nd bedroom. View perfect. AC old and noisy. bed uncomfortable, causing bad backs. bedding clean but old and bobbly. left wardrobe doors open due to damp in bottom would have causef cothes to smell. bathroom... an experience, hand held shower over bath, blind covers extractor fan. Asked to see the manager said he would be there at 8am. He never arrived due to a carnival where he lived. must have been a good carnival because he didn't arrive in the 5 days we were there. left a day early had had enough. Asked for an iron and ironing board. iron arrived and needed cleaning, we were told not to use it on new clothes use on old ones first. then they brought another iron up, wich was adequate. ironing board arrived, parts missing struggled to get it up, the house manager tried and failed, took the board away and said he would send us another one, never arrived. lift not working for last 2 days said it was being serviced (out of service- broke) The hotel needs money spending on it. Far too expensive for what it is. Should be called Faulty Towers. Would we come back...  NO

Facilities and staff behaviour

Location