Silver Naga Hotel

View, location

No hot water in 2 days despite telling staff to do something about it.

View was amazing as always. Staff, especially Pong and the local ladies, were very helpful arranging for vehicle hires from and to the railway station.

Building seems very old. In-room facilities seem to be lacking maintenance, i.e. bathroom facilities, tiles, paint, AC). Bedsheets were stained.

One of the original Riverside hotels before vang vieng became spoiled by unplanned over development - so nice view from front rooms

Property is tired and in need of some maintenance ang freshening up. The ancient AC units take an hour or so to cool the room down. Bathroom looks like one from a $10 guesthouse. Ground floor bathrooms filthy. Fridge tiny and barely functioning For just under $100 for a family room this is poor value compared to newer properties in town.

Location

Very old dated room. Extremely poor bed and lumpy cheap pillows.

The only positive was the staff let me cancel the second night without charge.

Where do I begin. The room was extremely dirty, and website photos didn't look like the room at all. There was an unlockable door to the next room that I had to jam shut with an ironing board, mould and grime in shower + bathroom, toilet was running non-stop, had to hit the cistern to fix. I didn't actually sleep at all, kept the lights on as it did not feel secure or safe, and didn't dare go inside the bed.

Good location - hotel ok - good pool - otherwise just ok -

Staff was ok, not great - everything took longer than it should have - waiting 1 1/2 hours for food at dinner and had to ask for their help to get van tickets 2 times - but them meant well