There are a few negative reviews on this hotel however, my partner and I have recently returned from here and we had a great time.
HILLS- almost every review talks about the hills, do I need to say more, not really, it's hilly, if you have mobility issues, this isn't the place for you!
CHECK IN - My only real negative comment about this resort is, they have a 3pm check in time and they really do stick to it. Never in my life have I turned up to a resort and been told I have to actually wait for check in time, I have turned up to places at 4/5am and been checked in straight away, bizarre. Also, they said they would call when the room was ready, they did not, we went up to ask as we saw people making their way to their rooms so thought we would chance our luck.
FOOD- The food in the buffet restaurant was fine, different themes every night, but then also the usual pasta, salad, beige food options if you don't like/want what they have. Food was always warm and plentiful. We only had to queue to get in for breakfast one morning, every other time we were in straight away with plenty of space to sit.
We went to the Italian A La Carte, again, it was fine, my partner had the carbonarra, which was a bit dry, but it wasn't terrible, starter and dessert were lovely.
We went out one night to a tapas restaurant near San Antonio, aptly named "Tapas Ibiza" if you want to pop out for some local food, it is 20 ish mins in a taxi €25 - well worth it.
The snacks/ice creams at the pool bars were also worth a little try, the chocolate/vanilla cornetto style one was delicious!
The drinks are good, most brands included, but they did also have some "premium" brands, such as Jameson, that incurred an extra charge.
SUNBEDS/POOL- There were no issues getting a sunbed however, we were there in October so, likely a lot quieter than peak times. We went to the adults only pool every day, the pool itself is FREEZING! A very slow entrance was required to prevent to body entering shock, although some people like ripping off the band aid, so opted for the faster dive in, to each their own!
The lifeguard at the pool did ensure no children entered/remained at the pool, this was welcomed.
All the bar staff were lovely, very polite, started to remember our orders by the end of the week.
While we were there it was my partners birthday and we were surprised when someone from guest relations turned up with a bottle of bubbles and a card, that was a nice touch.
The sunset bar is a nice place to go in the evening, funnily enough, it's a great place to watch the sunset, pictures included!!
Overall, I would say this is a nice resort, easy access to the beach if that's your vibe.
Not sure why there are so many negative reviews about this place, I have definitely stayed in worse resorts with an apparent 5 star rating.