Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.8 / 10 Guest Rating

Metropole Urban Hotel

Platia Agias Ekaterinis - Agios Minas, Heraklio Town, gr

Metropole Urban Hotel - main view

About the Property

Luxurious Accommodations
Experience comfort and style at Metropole Urban Hotel. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer a balcony for a stunning view of the city.

Delicious Dining Options
Start your day right with an a la carte breakfast served every morning. Additionally, guests can enjoy discounted rates at a nearby cafe. Indulge in a culinary journey without leaving the hotel premises.

Multilingual Staff and Convenient Location
Feel at ease with our multilingual staff who are fluent in Greek, English, German, French, Italian, and Spanish. Located close to major attractions like Venetian Walls and Cultural Conference Centre, our hotel is the perfect choice for exploring the beauty of Heraklio Town.

Book now and elevate your stay at Metropole Urban Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent1692 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage9.3
Overall Experience9.1

Select topics to read reviews

D
DeannacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 16, 2026

"Great would come back again"

10.0

The breakfast was great and the location terrific

Helpful?
C
carolinefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"Good"

6.0

La chambre spacieuse. Le matelas mais pas les oreillers. La douche grande et l'emplacement près de tout. Les dames à la réception très arrangeantes

Les coussins trop durs et épais. Le frigo qui ne marchait pas. L'absence d'aération dans la douche. Et le petit déjeuner à fuir !!! Très en deçà de ce qu'on peut trouver dans les cafés avoisinants

Helpful?
A
AndrewgbGB
Verified booking
couple
Standard Room
Stayed in Apr 15, 2026

"A really nice modern hotel!"

10.0

The room was a good size in this modern hotel. It was clean and comfortable and the staff were helpful. We only opted for a basic room without any frills but was really impressed. The breakfast was not a buffet but served to your table. It was substantial and varied. You had a choice of coffees and how you liked your eggs but you could not go back for more.

Although the breakfast was good and there was set items that came to your table it depended a bit on your waiter! So don't be afraid to ask for missing items (as mentioned in the the written set menu) Also, some of photos of food items did not totally match what arrived.

Helpful?
S
SajasaSA
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"Excellent"

8.0
Helpful?
A
AndreascyCY
Verified booking
family_with_children
Standard Room
Stayed in Apr 13, 2026

"Exceptional"

9.0
Helpful?
M
MadytzTZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"great place on the arrival day or departure day"

9.0

The Metropole Hotel is centrally located, making it an ideal base for exploring Venetian Port, browsing nearby shops, and enjoying the excellent food and lively atmosphere of Heraklion. The staff were exceptionally accommodating and supportive, assisting with early check-in, handling special requests, and arranging taxis with ease. The room was spacious and comfortable, providing a pleasant stay overall.

i cant think of anything for this price level

Helpful?
K
KostasgrGR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 10, 2026

"Exceptional"

10.0
Helpful?
P
PetergbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Exceptional"

10.0

Great location

All good

Helpful?
S
Svoboda MichalczCZ
Verified booking
couple
Standard Room
Stayed in Apr 9, 2026

"Excellent"

8.0

Super poloha přímo v centru, hotel klidný, pohodlné tvrdé postele. Snídaně v kavárně hned u hotelu.

Trochu horší úklid, v koupelně byl vidět napadaný prach.

Helpful?
E
ericfrFR
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

9.0

Emplacement

Le lit

Helpful?