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8.8 / 10 Guest Rating

Metropole Urban Hotel

Platia Agias Ekaterinis - Agios Minas, Heraklio Town, gr

Metropole Urban Hotel - main view

About the Property

Luxurious Accommodations
Experience comfort and style at Metropole Urban Hotel. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer a balcony for a stunning view of the city.

Delicious Dining Options
Start your day right with an a la carte breakfast served every morning. Additionally, guests can enjoy discounted rates at a nearby cafe. Indulge in a culinary journey without leaving the hotel premises.

Multilingual Staff and Convenient Location
Feel at ease with our multilingual staff who are fluent in Greek, English, German, French, Italian, and Spanish. Located close to major attractions like Venetian Walls and Cultural Conference Centre, our hotel is the perfect choice for exploring the beauty of Heraklio Town.

Book now and elevate your stay at Metropole Urban Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent1692 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage9.3
Overall Experience9.1

Select topics to read reviews

Θ
ΘΕΟΝΗgrGR
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Αρκετά καλή"

7.0

Η τοποθεσία και η άνεση

Η μυρωδιά στο μπάνιο

Helpful?
A
AlisongbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Exceptional"

9.0
Helpful?
O
OlivierfrFR
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Bien mais sans plus"

6.0
Helpful?
N
NikolaosgrGR
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Διαμονή στο κέντρο του Ηρακλείου"

7.0

Πολύ καλή τοποθεσία, καταρτισμένο προσωπικό

Η καθαριότητα όλου του δωματίου και κυρίως του μπάνιου θα μπορούσε να είναι καλύτερη. Κλείσαμε δωμάτιο με θέα στην πόλη, το οποίο όμως είχε περιορισμένη θέα στην πόλη και θα μας άρεσε να είχε μπαλκόνι.

Helpful?
Π
ΠΑΝΑΓΙΩΤΗΣgrGR
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

9.0
Helpful?
M
MarylinefrFR
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0

Hotel parfaitement situé très proche de tous les points d’intérêts. Personnel très gentil et serviable. Chambre jolie et fonctionnelle.

Salle de bain pas très propre..

Helpful?
Κ
ΚωνσταντόπουλοςgrGR
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Exceptional"

9.0
Helpful?
M
MariagrGR
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Exceptional"

10.0
Helpful?
J
JohngbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Great room nice view thank you!"

9.0

Clean helpful staff

The breakfast service was chaotic and too slow

Helpful?
P
pavlosgrGR
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Excellent"

8.0
Helpful?
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