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8.8 / 10 Guest Rating

Metropole Urban Hotel

Platia Agias Ekaterinis - Agios Minas, Heraklio Town, gr

Metropole Urban Hotel - main view

About the Property

Luxurious Accommodations
Experience comfort and style at Metropole Urban Hotel. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer a balcony for a stunning view of the city.

Delicious Dining Options
Start your day right with an a la carte breakfast served every morning. Additionally, guests can enjoy discounted rates at a nearby cafe. Indulge in a culinary journey without leaving the hotel premises.

Multilingual Staff and Convenient Location
Feel at ease with our multilingual staff who are fluent in Greek, English, German, French, Italian, and Spanish. Located close to major attractions like Venetian Walls and Cultural Conference Centre, our hotel is the perfect choice for exploring the beauty of Heraklio Town.

Book now and elevate your stay at Metropole Urban Hotel.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room with City View - Photo 1
Standard Room with City View - Photo 2
Standard Room with City View - Photo 3
Standard Room with City View - Photo 4
Standard Room with City View - Photo 5
Standard Room with City View - Photo 6
Standard Room with City View - Photo 7
Standard Room with City View - Photo 8
Standard Room with City View - Photo 9
Standard Room with City View - Photo 10
1/10

Standard Room with City View

This twin/double room has air conditioning and a window.

21 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Room with City View

Non-refundable
Room Only
20% OFF$180.78

$144.62

Includes taxes & fees

Standard Room with City View

Non-refundable
Breakfast Included
20% OFF$192.85

$154.28

Includes taxes & fees
Economy Room - Photo 1
Economy Room - Photo 2
Economy Room - Photo 3
Economy Room - Photo 4
Economy Room - Photo 5
1/5

Economy Room

This twin/double room features a electric kettle, satellite TV and soundproofing.This room does not have a balcony, this room has a tilting window.

19 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Economy Room

Non-refundable
Room Only
20% OFF$185.98

$148.78

Includes taxes & fees

Economy Room

Non-refundable
Breakfast Included
20% OFF$198.02

$158.42

Includes taxes & fees

Guest Reviews

8.8
Excellent1692 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage9.3
Overall Experience9.1

Select topics to read reviews

A
AviilIL
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"An unpleasant experience, and an unfair price."

1.0

Nothing

I have traveled to many hotels around the world, I have never felt so bad in a place. The attitude was horrible. They were not willing to listen to anything and did not care about the guests' condition.

Helpful?
E
EsafiFI
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

9.0

Clean, good service, comfortable room, tasty breakfast, good location.

Helpful?
J
JoAnnausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0
Helpful?
D
DanielesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

10.0
Helpful?
I
IrinausUS
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Excellent"

8.0
Helpful?
V
ValtslvLV
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Ok"

7.0

Great location with easy access to restaurants, shops and more.

It would have been helpful to know before our stay that breakfast is prepared only after ordering at the restaurant in the morning. If you're in a hurry or have early plans, it's worth allowing some extra time for breakfast.

Helpful?
M
MednislvLV
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Excellent"

8.0
Helpful?
P
PhilipgbGB
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0
Helpful?
V
VogrinsiSI
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0

Osebje zelo prijazno, čudovit zajtrk

Helpful?
L
Lutz L.deDE
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Exceptional"

9.0
Helpful?
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