Hotel Monte Alban - Solo Adultos

the location

No A/C, bathroom way to small, balcony was dirty.

Hotel Monte Alban is an 18th century building with quite a bit of the original wall painting intact and interesting nooks and crannies. Crookedly hung, and sometimes damaged, pictures are on the walls. There's plenty of atmosphere and an excellent view of the square. The location is central to markets in the south and renovated, tourist attractions to the north.

Although this place was advertised on Booking dot com, most of the clientele seem to be Spanish speakers. Advertised as a tourist hotel, it would be nice if someone spoke a little English but fine... it's Mexico. What they could do, however, is provide information. Most hotels provide a printed copy of restaurant hours and scheduled activities. Even in Spanish, I could understand. Friday evening around 10:30, the restaurant suddenly filled with people and there was a band. Another day, I walked in and found a dance class in progress; then, one morning I went down for breakfast and saw (& heard) a man breaking up the kitchen floor with a sledge hammer. Payment was another issue. When I checked out, they presented a receipt for the charge to my credit card. It was much more than I'd agreed to, but fortunately I had a print-out from Booking dot com with the correct charges. The woman at the desk seemed surprised, but eventually she refunded the overcharge - in Mexican pesos! Not useful when I was on my way to the airport. It was far more than I wanted to spend at the duty free shops and now I'll have to exchange the pesos for Canadian dollars, which means losing money in the transaction. Also, as mentioned by another reviewer, the square can be very noisy in the evening, but it doesn't last much past 11:30 p.m.

central, friendly and helpful.

restaurant was closed due to remodeling and mattresses very hard!

The room was spacious with a balcony overlooking the very active square. Friendly staff.

The almost constant (until 11 pm) music at the square or nearby was quite loud. i wish the room had a fridge and some facilities to make coffee/tea.

Very friendly and helpful people at the front desk. All in all it was an excellent stay.

The breakfast was very good and plentiful. The Wifi was sometimes a bit difficult only because of our room being the furthest one .However, I would simply sit in the hallway for perfect reception. There was always someone at the desk to answer and help. I especially enjoyed my chats with the hotel owner, a delightful host.

There is nothing the hotel could do better.

amazing location in the centre of town right next to the main square with lots of markers, restaurants, and taxi ranks. The staff were also were polite and accomodating. They assisted us with everything from booking tours, getting around to late check out and early check in.

The mattresses were a bit still and uncomfortable