Secrets Sunny Beach Resort and Spa - Premium All Inclusive - Adults Only

Det lille som var åpent var bra, men følte att det burde vert opplyst om att alt var steng på hotellet nesten

Nesten alle fasilitetene var stengte, blei matforgifta av maten og vaskinga var dårlig. Ellers va oppholdet greit

Foarte frumos si linistit!

Totul este perfect ! Este a doua oara cand venim si vom reveni ! Nu exista cusur. Liniste,mancare diversa,personal impecabil,camera extrem de spatioasa . Recomand !

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Das Paket rundum passt sehr gut. Die Lage am Meer, das freundliche Personal und die schönen Zimmer, einfach sehr schön.

Nichts

The hotel is nice and clean, the room is spacious, and I had no problems with the bed — in fact I was happy it was wider than a standard bed. Except for the last two days, they cleaned the room every day and restocked the minibar. There was a wide variety of food, and I could always find something tasty for myself. Unfortunately we had a large noisy group above us, and because the floor in the room is wooden, they were terribly loud. Our room was on the first floor, from where you could nicely see the roof and a bit of the sea. :( I can’t say anything good about the reception staff: they are not polite at all, they rattle off the necessary information, their tone is somewhat condescending — I have no idea why — and they almost always smirked among themselves; they have the least amount of work compared to those working in the restaurant. Guests meet them first when entering the hotel, and that does not cast a good light on the hotel, which otherwise is fine.

Понравилось все.

Однообразные десерты, очень холодные бассейны,

OK

Reception service

Nice adults only hotel, away from the noise of the town. Comfortable clean rooms, good a la carte restaurants on site, preferred club really enhanced the trip with no queues for sun beds by pool or beach and nice places in restaurants. Preferred bar was also good and quiet with a good range of premium drinks.

The shared restaurants located within the next door hotels, labelled as a la carte were mostly buffet and quite poor. And also, the buffet in the hotel was not really premium or equivalent to other 5 star hotels. The lifts were individually operated, meaning everyone pressed all four lifts, only needing the first to arrive, meaning a lot of time in the lifts was wasted opening doors at empty floors. Finally, I think the exchange service in the building is poor, forcing my credit card, which was in Bulgarian Lev, to issue sterling, so that they could charge me to change back to and withdraw lev - a clear scam as the keypad is operated by the cashier who deliberately pushed the sterling button when I told him not too