Timberlake Lodge

Service: Not bad, although she tried way too hard. Lied to me about my order of red potatoes that were really golden potatoes. Ambiance: Very comfortable, although my reserved table was not set up. Reservation process: I had to call 4 times, listen to endless voicemail instructions, leave messages for a returned call (which never came). Answer the stupid phone… Food: Poor. Caesar salad with no dressing; basically lettuce. T-bone: asked for medium rare, actually varied from rare to well done depending on which end I ate. Popovers: Day old, hard. Wrong potatoes: Explanation was they served me the same potatoes as the catered banquet next door. Red potatoes = red, golden potatoes = yellow. Not hard… and I’m not paying for catered food. Vegetables: Way over cooked. They were mushy. Price: $38 for a poorly prepared meal. If you want me to pay your prices, give me quality food. Overall: They’ve gone downhill. Used to be good, now just frustrating. Conclusion: Go elsewhere.

Great location, friendly staff, clean rooms, nice on site restaurant and historical flair

The fitness room is very small and equipment very limited. Doesn’t reflect the quality of the property overall

Stay there every year this time. Always clean, nice staff, clean rooms and clean pool.

Location is perfect for us, love the esthetics, lodge look. Good breakfasts and friendly staff.

Breakfast was really good! It was good that kids were restricted from the pool after 9:00 pm.

Everything

Everything, very clean, relaxing, just all around a great stay!

Thought front desk staff could have been a little more friendly

The staff at the front desk have been very rude, not helpful. Some of the responses feel like bad upper management. Cancel the reservations and went to a different hotel.

Very nice

Nothing