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6.8 / 10 Guest Rating

Grand Sydney Hotel

Jl. Raja H. Fisabilillah, Sungai Panas, Kec. Batam Kota, Kota Batam, Kepulauan Riau 29444, Batam Center, id

Grand Sydney Hotel - main view

About the Property

Luxurious Accommodation

Grand Sydney Hotel, located in Batam Center, offers a 4-star experience just 2.6 km from Nagoya Hill Shopping Mall. Guests can enjoy air-conditioned rooms with free WiFi, a flat-screen TV, and a kettle. The hotel also boasts an outdoor swimming pool, fitness center, sauna, and a restaurant, ensuring a comfortable stay.

Convenient Amenities

With free private parking, a bar, and room service, Grand Sydney Hotel provides convenience and relaxation for all guests. The attentive staff is always ready to offer assistance at the reception, making sure every need is met promptly.

Accessible Location

Perfect for travelers, the hotel is situated near Sekupang International Ferry Terminal and Hang Nadim International Airport, offering easy access to various destinations. Don't miss the chance to experience luxury and convenience at Grand Sydney Hotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out12:30 PM

Property Notes

A damage deposit of IDR 300000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good147 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
AmansgSG
Verified booking
solo traveller
Standard Room
Stayed in Jul 8, 2024

"Okay for me nothing go complain"

6.0

Breakfast just very basic not much choice and the tastes just plain

No comment

Helpful?
S
SarinahsgSG
Verified booking
young couple
Standard Room
Stayed in Jul 8, 2024

"Superb"

9.0

The staff smiles ever ready to Help

None

Helpful?
T
Thomas2021auAU
Verified booking
solo traveller
Standard Room
Stayed in Jun 30, 2024

"Unpleasant experience"

1.0

Check-In Experience: poor ... I wasn't able to access room till 3pm istead of the 2pm listed. Cleaniness: poor ... hair in bed and shower. Dust is in every corner of the rooms. Value for money: poor ... price charged is similar to what 4* hotels charge in Batam. This place is nowhere near that level. Door closure: old type with physical key and very thin door.

Helpful?
S
SuthakaridID
Verified booking
young couple
Standard Room
Stayed in Jun 23, 2024

"Exceptional"

10.0
Helpful?
S
SidisvnVN
Verified booking
family with young children
Standard Room
Stayed in Jun 21, 2024

"Bad"

1.0

The location was nearby the ferry terminal.

The water was so dirty. Sometimes there was no water at all. The bedsheet was not replaced, there were disgusting stains when we checked in. The safebox was locked and even though we called to ask for assistance, it was never unlocked. In booking.com, the facility was rated as 4 starred but I think it is not accurate.

Helpful?
L
LoganathansgSG
Verified booking
with friends
Standard Room
Stayed in Jun 18, 2024

"Very poor"

2.0

Well service okay

Food on

Helpful?
Y
YapmyMY
Verified booking
with friends
Standard Room
Stayed in Jun 17, 2024

"Bad"

1.0

The staff is nice and friendly

1. Something smells wrong with the air con 2. The location isn't that nice but luckily the grab fare is cheap 3. During our stay, the water supply was cut off in the morning and the water was yellow and dirty for the whole morning 4. The fridge isn't cold at all 5. Morning has no hot water 6. The pillow has stained 7. Overall, I don't think it's worth the price at all

Helpful?
M
MuhammadsgSG
Verified booking
young couple
Standard Room
Stayed in Jun 15, 2024

"Would definitely stay again"

8.0

Room is spacious and cozy

None

Helpful?
A
AnitasgSG
Verified booking
young couple
Standard Room
Stayed in May 11, 2024

"Exceptional"

10.0
Helpful?
R
Rahim132myMY
Verified booking
young couple
Standard Room
Stayed in May 8, 2024

"Very good"

8.0
Helpful?