La Hacienda Hotel, at Xcaret

Loved the accommodation and everyone was very kind. The location was a way from most things so did need to hire a car, which was very expensive

Location, no food at hotel. Noise from theme park

The house is AMAZING! Rooms are very comfortable and beautifully decorated. There are snacks and drinks. Skip (the owner) was very friendly and helpful. We felt like home. Location is walking distance to Xcaret parks. Its a bit far from the city but very close to bus stop to the city center. There is no other place I would stay in Playa del Carmen!

Nothing at all. Maybe a breakfast on site would be an improvement but it's not a problem since there is cafe next door with a great breakfast.

A home away from home, with a very warm welcome, beautiful hosts, and a great set of amenities. Read the other reviews, all they say is true ;-). Best with a car, though.

A charming and safe place with relaxed atmosphere. A ten-minute drive from the hustle and bustle of Playa del Carmen with all the glory of the jungle. I saw a group of monkeys in the trees.

beautiful hacienda in a hidden nice garden. saw beautiful birds and a hiant iguana. great place from the hustle and bustle of playa dC. nice touch are snacks, drinks and coffee in the room. we went to the beach Paamul, which was great, quiet and good restaurant.

no breakfast or dinner, its about a 10" drive, but we knew that. a bit hard to find, once you know its easy.

We had a lovely, warm welcome on arrival. The place itself feels like a little oasis and our bedroom was spacious, comfy and clean. We were only really there to sleep as like most people we headed to xcaret for the day but we found it very cosy and relaxing and absolutely loved the dogs there. We also Reay appreciated the cute beers in the fridge and snacks in the room, it was a nice touch. Great place to stay near the park.

It would be great if there were options on site for drinks and breakfast although we fully appreciate we should have read the finer details about this. We also recommend driving to xcaret even if it is really close as the roads felt a bit unsafe to walk.

beautiful paradise to spend a few days! very private and comfortable. Rodrigo was very attentive and friendly. We felt very welcomed. We didn’t need anything else. Everything was provided.

The property is gorgeous, comfortable, clean, and relaxing. Rodrigo was there to meet us when we arrived and he gave us excellent recommendations and service and made us feel right at home. Our suite was perfect, and we slept soundly. We loved taking our coffee by the pool in the morning. The amenities of Xcaret, Playa, etc are all relatively nearby. The property is relatively small, so you get the warm comfort of a family-owned, boutique property, which we love. You can contrast that with some of the overly expensive all-inclusive properties down the road. We'll be recommending this place to all our friends that visit the area.

The property is slightly hidden from the main road, so it can be tricky to find if you don't know where it is. There's also no meals provided or adjacent restaurant or store, so you need to plan ahead. Highly encourage renting a car, although if you don't mind using local transit, the colectivos are easy to navigate. We used those little buses to get up and down the main highway just fine.

Hacienda Xcaret was absolutely stunning. It was like you were in a tropical oasis. The rooms were great and the staff was super friendly. Will definitely stay there again.

Personal contact with owner, clean wonderful hospitality . Absolutely beautiful

Nothing. There is absolutely nothing not to like about this hotel! What an amazing hotel in a beautiful swtting