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9.7 / 10 Guest Rating

La Hacienda Hotel, at Xcaret

Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, mx

La Hacienda Hotel, at Xcaret - main view

About the Property

Luxurious Accommodation and Top-notch Amenities
Hacienda Xcaret in Playa del Carmen offers a truly indulgent stay with air-conditioned rooms equipped with modern conveniences like a coffee machine and flat-screen TV. Enjoy the outdoor pool, garden, and free bike rentals during your stay.

Convenient Location and Nearby Attractions
Situated just a short distance from Playa del Carmen Maritime Terminal and ADO International Bus Station, Hacienda Xcaret is the perfect base for exploring the area. Visit nearby attractions like Church of Guadalupe and make use of the hotel's airport transfer services.

Recreational Activities and Relaxation
Take advantage of the on-site table tennis facilities or explore the area on a cycling adventure. After a day of activities, unwind in the shared lounge or on your own private terrace. With free WiFi throughout the property, staying connected is a breeze.

To experience luxury and convenience in Playa del Carmen, book your stay at Hacienda Xcaret now.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out03:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional99 verified reviews
AI Summary

Guests highly rate the welcoming host and frequently praise the beautiful and peaceful location.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality9.5
Amenities9.9
Value for Money9.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

A
AliceatAT
Verified booking
with friends
Standard Room
Stayed in Apr 22, 2024

"Exceptional"

10.0

I think this was the best hotel I’ve ever stayed in, words really cant describe how incredible this place is. The rooms were just beautiful, as well as the whole hacienda. Staying here is a really unique experience, and the host is super nice. I couldn’t recommend this place enough, just book it, you’ll have an amazing time

Helpful?
J
JoshusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 12, 2024

"Best place to stay. Will definitely be coming back!"

10.0

Amazing location. Beautiful property. Loved everything about it!

Not a thing! Would give it an 11/10 if I could.

Helpful?
K
KristinusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 1, 2024

"One of our favorite places"

10.0

This was our second stay at Hacienda Xcaret and it was just as wonderful as we remembered! There is a sense of old-world charm throughout the gorgeous property, and the owners are wonderful. Our favorite part was the monkeys in the trees!

Everything was great!

Helpful?
E
ElisabethcaCA
Verified booking
family with young children
Standard Room
Stayed in Mar 24, 2024

"Home away from home and some!"

10.0

Fantastic place, one of a kind, has everything to make you happy even monkeys come to visit in the morning!

😎

Helpful?
E
ElisabethcaCA
Verified booking
family with young children
Standard Room
Stayed in Mar 24, 2024

"Paradise on earth"

10.0

Hacienda Xcaret is like an oasis, it’s everything one would want from a dream home. The pictures on booking.com tell the beauty of the place. There are only 5 rooms, 2 downstairs and 3 separate structures in the park like garden. The owner and his family live upstairs. Guest can use all the amenities, kitchen, laundry room, swimming pool, lounge chairs etc. After 5 weeks of traveling we were tired of restaurant food so the ample kitchen was a big plus. There is a breakfast place next to Hacienda Xcaret which make delicious sourdough bread and a dinner place a few houses in the opposite direction. Xcenses park is within a 10 min. walking distance and Xcaret park 15 min. Ideally guest have a car but taxis are readily available or if you are adventurous enough you can walk to the highway (5min.) and hail down a combie like the locals do,(35 pesos) Hacienda Xcaret is approximately 10 min. South of Playa del Carmen.

We liked everything, what we didn’t like was the price of the taxis

Helpful?
V
VilhelmslvLV
Verified booking
young couple
Standard Room
Stayed in Mar 6, 2024

"One of the most interesting and beautiful places I’ve ever stayed"

10.0

It was an adventure to stay here – in the best possible sense of it. Monkeys were playing around in the yard, the property itself is very very charming and beautiful.

For us it was semi-hard to find the location, but once you’re there, everything’s amazing!

Helpful?
G
GeorgeusUS
Verified booking
young couple
Standard Room
Stayed in Feb 18, 2024

"Relaxing base to end the day after various day trips."

10.0

Owners are American expat, and wife who are extremely helpful, generous, and chill. In case you are unfamiliar with a hacienda, the family and pets live on the premises. It is a quiet, relaxing botanical getaway from the crowds, bars, and noise which resorts in the area of Playa Del Carmen are known for. This may be a negative for some people but great for us. If driving, ask owner for directions and follow them exactly! Do not rely of map apps.

I suggested the owners make a notebook with FAQs for each room instead of asking them a thousand questions but since they didn't seem to mind the questions then it's a minor issue.

Helpful?
R
RaulusUS
Verified booking
young couple
Standard Room
Stayed in Jan 31, 2024

"Absolutely gorgeous and safe !"

9.0

We really enjoyed the outdoor porch space with an added Maka . Full of tall palm trees and trees. We even got to see a iguana or could have been a lizard. We left extremely safe due to our security heating tours the Hacienda.

There was nothing I could point out to and say this was not to my satisfaction. The Hacienda is fully equipped with the necessary toiletries. We'll definitely book again!

Helpful?
A
AdamusUS
Verified booking
young couple
Standard Room
Stayed in Jan 19, 2024

"Exceptional"

10.0

What a wonderful stay! Bed was so comfy and the location was perfect. Nice get away to a little paradise. Host was just amazing super friendly and welcoming. I cant say more.

NA

Helpful?
C
ChristopherusUS
Verified booking
young couple
Standard Room
Stayed in Jan 13, 2024

"Hacienda stay in fabulous setting."

10.0

Gorgeous setting, stunning historical character, great host. Two minute walk to breakfast spot (offsite). Embedded in the jungle with monkeys & birds to enjoy. Great spot to while away a lazy afternoon/evening. Room in very good condition, bed comfortable, AC worked well.

Liked everything about property. Know that slow traffic between property & Playa del Carmen is a downside to spending more time in town. Hacienda was a great base for exploring beaches & cenotes.

Helpful?