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9.7 / 10 Guest Rating

La Hacienda Hotel, at Xcaret

Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, mx

La Hacienda Hotel, at Xcaret - main view

About the Property

Luxurious Accommodation and Top-notch Amenities
Hacienda Xcaret in Playa del Carmen offers a truly indulgent stay with air-conditioned rooms equipped with modern conveniences like a coffee machine and flat-screen TV. Enjoy the outdoor pool, garden, and free bike rentals during your stay.

Convenient Location and Nearby Attractions
Situated just a short distance from Playa del Carmen Maritime Terminal and ADO International Bus Station, Hacienda Xcaret is the perfect base for exploring the area. Visit nearby attractions like Church of Guadalupe and make use of the hotel's airport transfer services.

Recreational Activities and Relaxation
Take advantage of the on-site table tennis facilities or explore the area on a cycling adventure. After a day of activities, unwind in the shared lounge or on your own private terrace. With free WiFi throughout the property, staying connected is a breeze.

To experience luxury and convenience in Playa del Carmen, book your stay at Hacienda Xcaret now.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out03:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional99 verified reviews
AI Summary

Guests highly rate the welcoming host and frequently praise the beautiful and peaceful location.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality9.5
Amenities9.9
Value for Money9.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

S
StephanefrFR
Verified booking
young couple
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0

Gorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.

Helpful?
H
HeleneusUS
Verified booking
family with young children
Standard Room
Stayed in Feb 9, 2025

"Superb"

9.0
Helpful?
S
SaadusUS
Verified booking
young couple
Standard Room
Stayed in Feb 3, 2025

"Fantastic"

10.0

Beautiful little piece of paradise, absolutely incredible!

Helpful?
B
BillusUS
Verified booking
family with young children
Standard Room
Stayed in Dec 23, 2024

"Very good"

10.0

nice place, service is good, beautiful house

A little bit to find the entrance

Helpful?
A
ArzorisfrFR
Verified booking
young couple
Standard Room
Stayed in Dec 18, 2024

"Charming hacienda with an extremely comfortable bed and lounge area"

10.0

Everything. The hacienda is beautiful, the bed and pillows are extremely comfortable, the towels are fluffy and smell delicious, the internet works, it has a kitchenette, it’s next door to all the X parks.

Nitpicking - housekeeping is only twice a week.

Helpful?
M
MichaelgbGB
Verified booking
young couple
Standard Room
Stayed in Dec 16, 2024

"Fantastic place to stay and visit these parks at a fraction of the big hotels."

10.0

A fantastic place to stay if you’re visiting the parks the “X” parks. Xenses 4 minute walk, Xcaret 17minute walk. Location is in a the jungle. The properties garden is just stunning. Beautifully landscaped in a wild natural way. A swimming pool that has shallows/deep areas. Under water seats and two little waterfalls. The little bungalows hidden in the grounds are are immaculate secluded and very tastefully designed and decorated. Nothing has been done half hearted! Everything just worked here. When his little dogs bark…there’s some spider monkey about! Feeding them bananas was fun!Our host Glenn was charming, went out of his way to accommodate us, helped us with our luggage to the bus. Thank you so much!!! Travel to and from. We took a taxi from Playa de Carmen to this oasis. 400 Peso’s. (Could have done it cheaper) For onward travel it’s easy to bus back to Carmen. But we headed south to Bacalar. From Xcaret bus stop D where ADO will pick you up- to Tulum and then a second ADO bus to Bacalar . You must book the bus online as if there is no requirement to go into the Xcaret park they will bypass it! Easy to book direct on their website. But it gets buggy if you have the page translated by chrome or safari. Works perfectly if left in Spanish! Last bus to Tulum is 12:06 midday! Final thoughts. Massive thanks to the owner Glenn for letting us one of your bungalows and being so thoughtful and kind 🙏🙏🙏

Leaving!

Helpful?
H
HelenaseSE
Verified booking
group
Standard Room
Stayed in Sep 27, 2024

"Jackpot!"

10.0

This was an absolutely magical experience from beginning to end! A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens. With a softly curved pool bar seating and shade the atmosphere was wonderfully enchanting. The hospitality shown by the owner and staff was as kind and relaxed as it was professional, and each room was delightfully furnished. We wanted to stay forever!

Helpful?
A
AaroncaCA
Verified booking
family with young children
Standard Room
Stayed in Jul 30, 2024

"A wonderful spot for a relaxing vacation, right next to the Xcaret Eco Park."

10.0

Owners were very friendly and helpful, the room was comfortable, gardens were beautiful and the pool was very nice, clean, and relaxing. Look forward to visiting again!

Nothing!

Helpful?
J
JingleiusUS
Verified booking
young couple
Standard Room
Stayed in Jun 19, 2024

"Superb"

9.0
Helpful?
B
BalbinausUS
Verified booking
family with young children
Standard Room
Stayed in May 2, 2024

"Exceptional"

10.0
Helpful?