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9.7 / 10 Guest Rating

La Hacienda Hotel, at Xcaret

Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, mx

La Hacienda Hotel, at Xcaret - main view

About the Property

Luxurious Accommodation and Top-notch Amenities
Hacienda Xcaret in Playa del Carmen offers a truly indulgent stay with air-conditioned rooms equipped with modern conveniences like a coffee machine and flat-screen TV. Enjoy the outdoor pool, garden, and free bike rentals during your stay.

Convenient Location and Nearby Attractions
Situated just a short distance from Playa del Carmen Maritime Terminal and ADO International Bus Station, Hacienda Xcaret is the perfect base for exploring the area. Visit nearby attractions like Church of Guadalupe and make use of the hotel's airport transfer services.

Recreational Activities and Relaxation
Take advantage of the on-site table tennis facilities or explore the area on a cycling adventure. After a day of activities, unwind in the shared lounge or on your own private terrace. With free WiFi throughout the property, staying connected is a breeze.

To experience luxury and convenience in Playa del Carmen, book your stay at Hacienda Xcaret now.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out03:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional99 verified reviews
AI Summary

Guests highly rate the welcoming host and frequently praise the beautiful and peaceful location.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality9.5
Amenities9.9
Value for Money9.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

C
CastellanosusUS
Verified booking
young couple
Standard Room
Stayed in May 27, 2025

"Pleasant"

9.0

The entire place feels peaceful and comfortable. The staff make you feel like family even their dog come out greet you. It’s nice to be close to nature. It was nice to hear the birds singing and the monkeys doing their thing on the trees. I got to give them bananas for breakfast. The rooms are very clean and spacious. You are about 6 minutes drive to Xcaret Park and about 14 minutes to Playa Del Carmen. There is a restaurant walking distance for breakfast and dinner. Overall a great experience for me and my husband.

You need a car/transportation to move around.

Helpful?
E
EdinesES
Verified booking
solo traveller
Standard Room
Stayed in May 3, 2025

"Pampered in the middle of the jungle"

9.0

A small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the jungle, right? Very comfortable apartments, clean and spacious. The gardener from Acapulco, Marco (I think), helped us a lot until the owner came.

There is no breakfast in the location, although a bakery is 150 m away. You have to follow the instructions received from the owner, if arriving by car, not Google Maps. Trust me.

Helpful?
J
JessicausUS
Verified booking
family with young children
Standard Room
Stayed in Apr 20, 2025

"Exceptional"

10.0
Helpful?
P
PhoebeusUS
Verified booking
review category business travellers
Standard Room
Stayed in Apr 12, 2025

"Exceptional"

10.0
Helpful?
C
ClaudiagbGB
Verified booking
young couple
Standard Room
Stayed in Apr 6, 2025

"Very good"

8.0
Helpful?
A
AngelausUS
Verified booking
young couple
Standard Room
Stayed in Apr 5, 2025

"Exceptional"

10.0

Our casita was lovely, but the grounds were exceptionally beautiful. The staff was extremely kind as well, walking us to nearest bus stops themselves when we wanted to go off property. A very serene stay, would absolutely recommend to others!

Helpful?
M
Mikhail.v.nlNL
Verified booking
young couple
Standard Room
Stayed in Apr 5, 2025

"Amazing!"

10.0

Incredibly beautiful place! The room was very spacious, comfy and clean, with everything that we needed. The territory is very green with a clean pool and enough space to just sit there and relax in the shadow of the trees. It was a pleasure to meet the owner, who was very helpful and friendly. One of the evenings a couple of cute spider-monkeys with a baby came to the property. :)

Helpful?
G
GeorgiausUS
Verified booking
young couple
Standard Room
Stayed in Mar 14, 2025

"Superb"

9.0
Helpful?
M
MariaclCL
Verified booking
young couple
Standard Room
Stayed in Mar 5, 2025

"Exceptional"

10.0

The place is very nice, the people are very friendly, the coffee is good, it is next to the parks. It exceeded my expectations.

Actualizar ubicación en google para arribo despues de las 19 hrs.

Helpful?
D
DraganafrFR
Verified booking
with friends
Standard Room
Stayed in Mar 1, 2025

"A stay to remember"

10.0

Everything was so perfect, it was extremely clean, very beautiful hacienda same as you could see in the telenovelas, Glen was very responsive, host welcome us very well, de could see the monkeys it was extraordinary, and they have the cutest dog ever we enjoyed every moment I just can’t wait to come back again

Nothing, everything was on point

Helpful?
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