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9.7 / 10 Guest Rating

La Hacienda Hotel, at Xcaret

Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, mx

La Hacienda Hotel, at Xcaret - main view

About the Property

Luxurious Accommodation and Top-notch Amenities
Hacienda Xcaret in Playa del Carmen offers a truly indulgent stay with air-conditioned rooms equipped with modern conveniences like a coffee machine and flat-screen TV. Enjoy the outdoor pool, garden, and free bike rentals during your stay.

Convenient Location and Nearby Attractions
Situated just a short distance from Playa del Carmen Maritime Terminal and ADO International Bus Station, Hacienda Xcaret is the perfect base for exploring the area. Visit nearby attractions like Church of Guadalupe and make use of the hotel's airport transfer services.

Recreational Activities and Relaxation
Take advantage of the on-site table tennis facilities or explore the area on a cycling adventure. After a day of activities, unwind in the shared lounge or on your own private terrace. With free WiFi throughout the property, staying connected is a breeze.

To experience luxury and convenience in Playa del Carmen, book your stay at Hacienda Xcaret now.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out03:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional99 verified reviews
AI Summary

Guests highly rate the welcoming host and frequently praise the beautiful and peaceful location.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality9.5
Amenities9.9
Value for Money9.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

S
StefanienlNL
Verified booking
couple
Standard Room
Stayed in Dec 3, 2025

"Prachtige acccommodatie waar je je thuis zult voelen"

10.0

Het is een oase van rust, lekker kleinschalig en het complex ziet er prachtig uit! De eigenaar is heel hartelijk en behulpzaam. Daardoor voelden wij ons direct thuis. Het appartement was erg ruim en de bedden lagen heerlijk. Locatie dichtbij Playa del Carmen (10 min met de auto), maar toch rustig gelegen. Wij hadden het geluk om apen te kunnen voeren en er zijn bijvoorbeeld grote blauwe vlinders die we nog nergens anders in Mexico gespot hebben. Kortom je voelt meteen dat je in de jungle bent!

Eigenlijk niets. Het is een hele fijne plek om tot rust te komen en toch dichtbij de stad te zitten

Helpful?
B
BogdangbGB
Verified booking
couple
Standard Room
Stayed in Dec 1, 2025

"Exceptional"

10.0
Helpful?
J
JudyusUS
Verified booking
extended_group
Standard Room
Stayed in Nov 24, 2025

"The pictures didn’t do justice! The staff was incredibly nice and accommodating."

10.0

Everything was magical!

Helpful?
V
VanessafrFR
Verified booking
couple
Standard Room
Stayed in Nov 23, 2025

"Impeccable !"

10.0

L’hacienda est magnifique, on se croirait dans un film ! Nôtre hôte était très accueillant et vraiment très gentil. Il y a un frigo dans la chambre, le lave linge et sèche linge sont un plus. On a pu donner à manger à des singes qui viennent vers une des terrasses. Il faut bien suivre les indications pour trouver le logement. Très proche de playa del Carmen, tout en étant au calme.

Rien

Helpful?
P
PedromxMX
Verified booking
couple
Standard Room
Stayed in Nov 20, 2025

"Habitación para dos"

8.0

Lugar amplio

No tiene estacionamiento como tal y no hay acceso a TV nacional o local

Helpful?
F
FernandezarAR
Verified booking
extended_group
Standard Room
Stayed in Nov 15, 2025

"Un verdadero oasis escondido en el Caribe Mexicano"

9.0

Es un paraíso escondido para descansar y desconectarse del mundo. Un verdadero oasis "hippie-chic" rodeado de naturaleza y estilo mexicano, desde su arquitectura, amoblamiento y decoración. La atención de su dueño es excelente. Estuvimos muy cómodas. Super recomendable!

El olor a humedad en las habitaciones

Helpful?
L
LisausUS
Verified booking
couple
Standard Room
Stayed in Nov 12, 2025

"Exceptional"

9.0

Just gorgeous there. I loved it. I wish I could have stayed longer.

It's hard to get to BUT once you figure it out it's really not that bad.

Helpful?
D
DAVIDusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 3, 2025

"Exceptional"

10.0

Everything. But the best thing was the owner/host Glen he was the absolute best.

N/A

Helpful?
L
LorenzoitIT
Verified booking
solo_traveller
Standard Room
Stayed in Oct 30, 2025

"Exceptional"

10.0
Helpful?
I
Ignacio CesaresES
Verified booking
couple
Standard Room
Stayed in Oct 5, 2025

"Un Hotel con ENCANTO"

9.0

Su arquitectura. Parece una antigua Hacienda Colonial .

Nada

Helpful?
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