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9.7 / 10 Guest Rating

La Hacienda Hotel, at Xcaret

Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, mx

La Hacienda Hotel, at Xcaret - main view

About the Property

Luxurious Accommodation and Top-notch Amenities
Hacienda Xcaret in Playa del Carmen offers a truly indulgent stay with air-conditioned rooms equipped with modern conveniences like a coffee machine and flat-screen TV. Enjoy the outdoor pool, garden, and free bike rentals during your stay.

Convenient Location and Nearby Attractions
Situated just a short distance from Playa del Carmen Maritime Terminal and ADO International Bus Station, Hacienda Xcaret is the perfect base for exploring the area. Visit nearby attractions like Church of Guadalupe and make use of the hotel's airport transfer services.

Recreational Activities and Relaxation
Take advantage of the on-site table tennis facilities or explore the area on a cycling adventure. After a day of activities, unwind in the shared lounge or on your own private terrace. With free WiFi throughout the property, staying connected is a breeze.

To experience luxury and convenience in Playa del Carmen, book your stay at Hacienda Xcaret now.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out03:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional99 verified reviews
AI Summary

Guests highly rate the welcoming host and frequently praise the beautiful and peaceful location.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality9.5
Amenities9.9
Value for Money9.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

E
EvelynenlNL
Verified booking
family_with_children
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

10.0
Helpful?
S
ScottcaCA
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Came for a visit, left as a friend"

10.0

Beautiful oasis, so much vegetation and amazing energy

Helpful?
G
GaelfrFR
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Authenticité et calme à 15 minutes du centre de Playa del Carmen"

9.0

Endroit magnifique et hors du temps. Hacienda typique et authentique. Le propriétaire et son équipe sont d’une gentillesse incroyable. Je recommande cet établissement sans hésiter.

Helpful?
Y
YizhenusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 26, 2026

"Great host, really cute place"

10.0
Helpful?
A
AmandinebeBE
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Incroyable !"

10.0

- L’architecture du bâtiment - le jardin / décoration / aménagement / piscine - Dooby 🐶 - Rencontre et nourrissage des singes - La gentillesse de l’hôte - Délicieux déjeuner et resto dans la rue derrière

- La localisation est difficile , je ne comprend pas à quoi sert la barrière si c’est ouvert de l’autre côté

Helpful?
G
GigiusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 2, 2026

"A magical place!"

10.0

This place is a gem in Playa Del Carmen. It is lush, beautiful and peaceful. Skip and Glen are wonderful and friendly! You feel right home. I highly recommend this place to anyone travelling to Playa.

Everything was wonderful!

Helpful?
E
ElisadkDK
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"Exceptional"

10.0

Our stay at Hacienda Hotel Xcaret was extremely pleasant. The property itself is magical, set in the middle of the jungle, with plants lushly surrounding the area in a way that feels both natural and elegant. The pool is truly fascinating, like swimming in a natural pond. The quiet area is definitely a big bonus as well. We stayed in the Suite King Deluxe, which is very spacious and comfortable. It had the best shower of our entire vacation! The hosts were wonderful and very helpful in many ways.

Getting there can be a bit tricky, so be sure to follow the provided instructions carefully

Helpful?
I
IsabellenlNL
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0

Wow, this was one of the most magical stays we’ve ever had. What an outstanding, magical place and the loveliest, nicest owner ever. We’ll definitely be back! ❤️

Helpful?
S
SarahchCH
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Excellent"

8.0
Helpful?
S
SchweitzerusUS
Verified booking
couple
Standard Room
Stayed in Mar 9, 2026

"A beautiful and charming hotel near Playa Del Carmen"

10.0

Staying at La Hacienda Hotel was unique experience. The place was beautiful and charming with wonderful vegetation and a small pool. We enjoyed sitting outside, absorbing the beauty and meeting interesting people. The building has the feel and charm of an old estate. Other advantages of the place were the proximity to the Xcaret park, very pleasant bakery and restaurant right next to the back entrance and Playa Del Carmen was just a short drive. Skip, the owner, was very friendly and made sure that we had a pleasant stay - some drinks in the room, access to a washer and dryer and a beautiful and very well stocked shared kitchen. We really enjoyed our stay and highly recommend the place.

The rooms have huge windows that do not have a screen, making it a bit difficult to get some fresh air.

Helpful?
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