Planos Deluxe

The breakfast was outstanding. Some of the staff were also helpful.

The check in experience was not fantastic. Despite having booked months ahead and arriving well after the check in time, we were asked to wait for a period of time (maybe 20-30 mins) to finalise check in. After travelling for many hours and with lots of luggage, I felt this could have been handled in a more efficient way. I was also charged the accommodation tax of only 2 euros upon arrival. Would have preferred this be included in the initial charge to avoid extra transactions and fees.

Lovey Clean excellent food

Nothing that we didn’t like. Only thing I could say was that maybe needed another member of staff on bar

The location of the hotel is very good, 5 minutes to the nearest beach. The hotel staff are very welcoming and friendly, offering champagne upon arrival. The room is big and the wifi is good. There are also many swimming pools and sun loungers in the hotel. Breakfast is also delicious.

No

Very nice Hotel and especially friendly Personal. The room (premium with private Pool Access) was very nice and comfortable to stay with a child. Food was excellent, although we would have wished a bit more local greek food. We can definetely recommend to travel, also with children. Very great offering included in AI package.

Children pool could be equipped with shadow.

Excellent quiet hotel, very nice, willing, smiling staff

Noththing

Breakfast was really good, large amount to choice from.

Not enough sun beds by the pool.

Location.

Breakfast area was crowded. Toaster was broken one morning. Tables were not cleaned. Coffee quality was poor. Some of the food was finished. When we asked for a juice they served syrup with water, that's not really a juice. When we left the hotel, nobody asked how our stay was. Cleaning stuff was coming into the room despite the fact that we were present.

The staff at this hotel are amazing! Very friendly and helpful. It’s in a good location at close to most things.

The bathrooms definitely need to be updated especially for the money you pay. Our bathroom roof was full of mould so was the bath tub/shower. It also caters mostly for people who pay for all inclusive deals. Which makes you feel like an unwanted guest.