Seiser Alm Urthaler

Seiser Alm is a perfect destination for cross country skiing. Hotel is very family friendly, spa is amazing, including an option to run in the snow and aufguss by Kurt, restaurant for half board is cool and staff are very attentive.

Gym needs more free weights. Blankets are a bit too warm.

Very nice resturant with a great menu and wonderful staff.....attentive, engagaging. Front desk staff were all very helpful and went so far as to show us around the room, something that rarely happens these days. Great location in a beautiful area. Very close to awesome hiking and amazing scenery.

Nothing really; a bit spendy but we enjoyed ourselves. We considered it a treat during our visit to the beautiful Dolomites.

Location, food

Some how old style hotel

Great location, beautiful spa and great dinner and breakfast. Staff is exceptional.

The atmosphere in the hotel was relaxed, even laidback. The staff - particularly in the cosy restaurant and stylish bar - were friendly, multilingual, and highly professional. Our room and bathroom were spacious and comfortable with a mountain view and with everything we needed including a kettle, fridge, and daily supplies of tea, instant coffee, and mineral water. We chose half board and the food was excellent. The breakfast buffet and the nightly salad buffet both had a generous and inviting range of options. We eat fish but not meat, and were really pleased by the choices every night from the two half board menus; one with meat and fish, one solely vegetarian, and with the ability to pick your dishes from both. A typical dinner for us has comprised five courses: salad, soup, pasta, fish, and dessert - all of smallish size (but not the tiny Nouvelle Cuisine type of portion with more garnish than food), superb quality, and enough creativity in the use of ingredients and flavourings to make you feel “ooh; that’s a slightly new combination but it really works”. The fish and veg were perfectly cooked every time, the handmade pasta gorgeous, and the desserts truly excellent. On two of our nights there was a special menu: one night the desserts were provided as a buffet, and on another there was a Tyrolean buffet. That was mostly focused on meat eaters, but there was a good vegetarian soup and traditional dumplings of spinach and cheese, plus plenty of vegetables, so we didn’t go hungry. One thing that has seemed a bit strange to us: if you want cheese at the end of your meal you have to pay extra for it. Having said that, the salad buffet includes some nice cheeses and chutneys, so just have them at the start of the meal rather than the end. The wine list is really good, with a particuarly lovely selection of local wines.

The hotel’s ski room is in the basement. We were surprised that there was no security other than a camera; surely anyone could walk in from the street and take your boots and skis. Most other hotels we’ve used for skiing have required a code or keycard to access the ski room and/or have provided secure ski lockers for each guestroom. There would be plenty of space for such lockers in this room: perhaps this is something for the hotel owners to consider. Access to the pistes and lifts is OK, but it’s not really a ski-in ski-out hotel. From the ski room you need to take the lift up to the ground floor and then walk down the quite steep driveway onto a small road. The road takes you up to a blue piste, the ski school, the children’s area, and the main cable car lift that comes up from Suisi in the valley below - all 100-250m away. In our first few days here, despite being cleared of snow and gritted each morning, the driveway was still slippery for anyone in ski boots, requiring a lot of care; indeed, we saw several skiers slipping and one person fall. We told the reception staff we were finding it difficult and, the next day, a strip of fresh snow was kept at one side of the driveway, which was much easier to walk on (thanks!). It would be even better if the hotel added a rubber mat or some other surface that’s safe to use in ski boots, perhaps with a handrail.

Super courtesy staff. They treated us very well.

I can't say I didn't like it, but I was missing the augfuss meinster at the SPA...

Incredible location, very accommodating and friendly staff, amazing food. They made me feel very welcome and easy to have a small kid there- making dinner fun and engaging. Letting us stay in the pool later- that was incredible. Thank you!

The modern design and environment friendly

Bed was a little hard to get use to.

Service and food are excellent.

views, location and activities.

dinner was a bit ambitious and would have had some more simple options.