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8.9 / 10 Guest Rating

Berkana Hotel

Aiteke bi Street 83, Almaty, kz

Berkana Hotel - main view

About the Property

Convenient Location
Located just a 3-minute walk from Silkway City Shopping Centre and a short drive from Almaty 1 Train Station, Berkana Hotel offers easy access to the heart of Almaty.

Comfortable Accommodation
Experience a relaxing stay in our air-conditioned rooms with minibars, featuring bright classic-style décor and a cozy seating area. Free WiFi is available throughout the property for your convenience.

Explore Almaty
With prime access to Almaty’s attractions, including Abay Avenue and Republic Square, Hotel Berkana is the perfect base for your city adventures.

Book your stay at Berkana Hotel now and enjoy a seamless blend of comfort and convenience during your Almaty getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that there is a tourist fee applies for foreign guests of 5% of total cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent376 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness9.1
Service9.1
Location9.2
Room Quality8.6
Amenities8.6
Value for Money8.9
Food and Beverage8.6
Overall Experience9.0

Select topics to read reviews

I
ismailplPL
Verified booking
couple
Standard Room
Stayed in Nov 4, 2025

"Exceptional"

10.0

Good price and location.

Helpful?
E
EvangelinausUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 31, 2025

"Should have not stayed here twice!"

7.0

English speaking staff, kept my luggage for free while I visited Bishkek, Kyrzgistsn.

Old facilities, molds in the shower area, dirty carpets. Location - away from major attractions. Services are ltd, daily cleaning is every other day, same with towels. Bottles of water only free on day 1

Helpful?
E
EvangelinausUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 31, 2025

"Should have stayed in another hotel after visiting Bishkek"

7.0

See my related review of this hotel. I should have not stayed here twice,

See my related review

Helpful?
M
MichaelusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 30, 2025

"Fulfilled my needs. Desk staff very helpful."

8.0

The room and bathroom were good sized, with a large bar fridge to keep drinks cold. The ladies at the desk had good English and were very helpful - booking taxis and even doing a small load of laundry for me.

Wifi was non-existent once I closed the room door. I brought a Wifi booster with me, plugged it in in the hallway just outside my door and it saved me. The bed was hard and I like soft so that wasn't great for me. The city is so big and spread out that it's a very long walk to everything.

Helpful?
J
Juliet ChoomyMY
Verified booking
extended_group
Standard Room
Stayed in Oct 25, 2025

"Good location"

10.0

The room is big and clean. Strong WIFI and good shower. Aircon is working well. Boiler, fridge,hair dryer and amenities are provided. The hotel staff, Anna is very attentive and helpful. She allowed us to check in earlier, besides, our luggages could be kept in the hotel after check out. Location is excellent. 24 hours supermarket is nearby. Can take bus 12 to Shimbulak mountain. ( KDZ 200/ way) Use ' In Drive' app in case ' Yantex Go' not working. Key in ' Grano restaurant ' as the location instead of Berkana hotel'. It is not accurately in In drive map.

No lift. However , the staff are very helpful to carry our luggages to first floor.

Helpful?
M
MichaelvnVN
Verified booking
solo_traveller
Standard Room
Stayed in Oct 24, 2025

"Amazing staff. Very comfortable stay."

10.0

Very helpful and friendly staff, Bri comfortable bed, hot shower, good location.

Helpful?
I
IngridfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Oct 24, 2025

"Hébergement propre, confortable et bien situé."

9.0

À proximité immédiate de l'ultra centre, dans une rue calme sans trop de circulation automobile. Lit double gigantesque, chambre spacieuse avec petit balcon, grande salle de bain. Bouilloire, frigo, un peu de vaisselle à disposition dans la chambre. Une personne est restée pour m'accueillir suite à mon arrivée tardive après minuit 🙏🏻 Possibilité de stocker son bagage.

Rien de spécial

Helpful?
B
BIJU JOSEinIN
Verified booking
couple
Standard Room
Stayed in Oct 24, 2025

"Very Good"

7.0

Kept our luggages to their custody safely as per our request

Helpful?
H
HakantrTR
Verified booking
extended_group
Standard Room
Stayed in Oct 19, 2025

"Exceptional"

9.0

Konumu çok iyi. Tesis çok temiz ve her gün oda bakımı yapılıyordu. Fiyat performans açısından tercih edilebilir.

Bazı odalarda rutubet kokusu olabiliyor ve taharet musluğu yok.

Helpful?
L
lanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 17, 2025

"Very Good"

7.0

Great location. Staff speak English

It's really old facilities, bed and mattress sinked to the floor and it killed my back. The bed and mattress probably have been used for 15 years plus. Bedding is really old as well, won't recommend to anybody.

Helpful?