MetroCentre Hotel

Location

朝食が美味しかったです。スタッフがフレンドリーで丁寧です。静かで落ち着いた客室です。

事前に、2回、観光用のドライバーつき車の手配をお願いする連絡をしました。しかし、まったく返事がありませんでした。到着の前日に、シャトルサービスの運転手に直接話してください、という連絡が来ましたが、わたしの感覚ではこれでは返事が遅すぎて、計画が立てられません。わたしはこの間、ほかの手段を通じて、観光ガイドとドライバーを確保しました。

Buffet Breakfast

Inefficient Frontdesk Staff.

Stayed 5 nights at MetroCentre Hotel Bohol in a premium deluxe room on a business trip. I’ve travelled extensively — this was one of the worst hotel experiences I’ve had. Over the course of my stay, I had to return to reception six separate times because my room key stopped working. Six. Times. No apology, no urgency — just eye-roll service. Rooms are noisy and disruptive — roosters at dawn, dogs barking, loud music at night. If you’re expecting rest, don’t book here. Restaurant: Total letdown. Staff outnumber the customers, but still no one takes your order. Food is overpriced and bland. Honestly, you’ll eat better at the nearby McDonald’s. Breakfast buffet: Pathetic. The omelette station is the only salvageable part. Everything else looks like leftovers from a boarding school cafeteria. Laundry disaster: I handed in some business shirts to be washed — they came back shrunken by three sizes. Completely destroyed. I’m in the garment business, and I had to explain to the manager, Rex, that re-washing them (his brilliant solution) won’t fix heat damage. Took three days before he even showed his face, then blamed his staff, brushed it off, and said, “We won’t charge you.” As if that was some kind of favour. The front desk staff seem decent — but they’re being let down by weak, unprofessional management that hides from problems, takes no ownership, and treats business guests like a nuisance. This isn’t a business hotel. It’s a cautionary tale. Noisy, rooms, broken systems, and disgraceful leadership. I won’t be back — and if you value your time and sanity, neither should you.

The place was good and very accessible to everyone.

The bed need to be changed , is not safety and comfortable for me scared to get broken.

The rooms had a very strong smell of dampness and stale air.