Stayrealm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.7 / 10 Guest Rating

The Mark Grand Hotel

3-2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, jp

The Mark Grand Hotel - main view

About the Property

Luxurious Accommodation with City Views
Experience the ultimate comfort at The Mark Grand Hotel, where every room offers stunning city views and is elegantly decorated in soothing earth tones. Enjoy modern amenities such as a flat-screen TV, electric kettle, and plush carpeting in every air-conditioned room.

Central Wellness Club Access
Indulge in relaxation at our hotel's exclusive Central Wellness Club, featuring a gym, hot springs, saunas, and swimming pools for a rejuvenating experience. Unwind after a day of exploring Saitama in these premium facilities available to all our guests for a special fee.

Convenient Location and Nearby Attractions
Located just a short walk from Saitama-Shintoshin Station and in close proximity to Saitama Super Arena, The Mark Grand Hotel offers easy access to popular landmarks like Hikawa Shrine and Saitama Stadium. With free WiFi, private parking, and excellent service, your stay with us will be unforgettable.

Book now for an unforgettable stay at The Mark Grand Hotel!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent1167 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean facilities.

Categories

Cleanliness7.8
Service9.2
Location9.3
Room Quality8.7
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience8.9

Select topics to read reviews

jpJP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 24, 2026

"コスパが良い"

10.0

居心地がよくコスパが最高だったので再訪しました

Helpful?
S
Su JuantwTW
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0

房間乾淨,安靜非常好睡,地點離車站近

Helpful?
真百美jpJP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
H
Hande BetuldeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Okay"

6.0

The lobby and restaurant looks nice, new and sophisticated

The rooms look like the opposite, if someone wanted me to match the rooms i could never imagine. Furnitures are from the 70s…

Helpful?
A
akemijpJP
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Very Good"

7.0

室内は清潔で空気清浄機やズボンプレッサーなどが常備されておりありがたかったです。窓からのロケーションも眺めが良く夜景がきれいでした。

朝食会場は雰囲気も良くゆっくり過ごせました。ブッフェ形式でした。品数がやや少なめで少し物足りない感じも受けました。

Helpful?
W
WillianbrBR
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"A experiência teria sido melhor se fosse um dos quartos renovados."

5.0

O preço e o tamanho do quarto foram bons para a região. A localização foi boa para mim, apesar de ser aproximadamente 600m da estação Saitama Shintoshin - o caminho era tranquilo por ser uma via sem automóveis. As amenities foram adequadas, incluindo 1 garrafa (500ml) de água por hóspede todos os dias. Facilidade de haver uma loja de conveniência (Family Mart) no 2º andar com acesso pelo hotel. Havia 4 elevadores rápidos e sempre disponíveis. A vista do meu quarto, que era para a Super Arena de Saitama, foi bastante agradável. O hotel oferecia outros serviços e havia restaurante e bar, mas não os utilizei.

O hotel estava sendo reformado e ainda havia quartos antigos e desgastados, o que foi o meu caso: forte odor de esgoto proveniente do banheiro, carpete danificado no quarto e no hall de acesso aos quartos, a pintura estava danificada, havia manchas na parede, a decoração era antiga, o banheiro era antigo e o chuveiro não era tão bom, a retirada de copos e xícaras só era feita quando solicitado, não ficou claro quando seria feita a limpeza completa da unidade (arrumavam a cama e trocavam as toalhas todos os dias, mas os lençóis não era trocados). Não havia auto-serviço de lavanderia no hotel (já sabíamos disso) e utilizamos a Monkey Laundry, que ficava a 900m. No primeiro dia foi um pouco confuso encontrar o elevador correto, pois as informações de direcionamento estão em japonês, porém uma senhora gentilmente nos indicou o elevador correto (após acessar pelo 2º andar - entrada ao lado da loja de conveniência - vindo da estação a pé, entre e não pegue o primeiro elevador que avistar, siga em frente e vire à direita, desça ao 1º andar para acessar a recepção, restaurante e bar ou siga para o andar do seu quarto). Havia uma certa dificuldade na comunicação em inglês, mas foi compreensível, pois o ideal seria eu me comunicar em japonês estando no Japão.

Helpful?
R
RandahlusUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Great location for Saitama attractions."

10.0

This is one of my favorite places to stay.

No self service laundry facilities and the hotel is not walking distance to a coin laundry facility so only the onsite service laundry is available.

Helpful?
T
terujpJP
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"駅から遠い以外は満足でした"

8.0

清潔で設備が充実

駅から少し遠い

Helpful?
M
MAMIKOjpJP
Verified booking
couple
Standard Room
Stayed in May 27, 2026

"Very Good"

7.0
Helpful?
M
ManajpJP
Verified booking
extended_group
Standard Room
Stayed in May 26, 2026

"ベビーベッド以外は非常に良かった!"

7.0

リーズナブルな価格で、広くてきれいな宿に泊まることができてよかった。スタッフさんの対応も丁寧で、赤ちゃん連れへの理解もあったのでありがたかった。

ベビーベッドの貸し出しをお願いしたが、布団が柔らかすぎて安全上問題があると感じた。また、大人の分のバスタオルしか用意されていなかったので、赤ちゃんの分も用意があるとよかった。

Helpful?