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8.7 / 10 Guest Rating

The Mark Grand Hotel

3－2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, jp

The Mark Grand Hotel - main view

About the Property

Luxurious Accommodation with City Views
Experience the ultimate comfort at The Mark Grand Hotel, where every room offers stunning city views and is elegantly decorated in soothing earth tones. Enjoy modern amenities such as a flat-screen TV, electric kettle, and plush carpeting in every air-conditioned room.

Central Wellness Club Access
Indulge in relaxation at our hotel's exclusive Central Wellness Club, featuring a gym, hot springs, saunas, and swimming pools for a rejuvenating experience. Unwind after a day of exploring Saitama in these premium facilities available to all our guests for a special fee.

Convenient Location and Nearby Attractions
Located just a short walk from Saitama-Shintoshin Station and in close proximity to Saitama Super Arena, The Mark Grand Hotel offers easy access to popular landmarks like Hikawa Shrine and Saitama Stadium. With free WiFi, private parking, and excellent service, your stay with us will be unforgettable.

Book now for an unforgettable stay at The Mark Grand Hotel!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent1166 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean facilities.

Categories

Cleanliness7.8
Service9.2
Location9.3
Room Quality8.7
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience8.9

Select topics to read reviews

A
AcemyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0

Comfortable and peaceful.

Helpful?
N
NadyausUS
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
K
KuriharaauAU
Verified booking
family_with_children
Standard Room
Stayed in May 24, 2026

"Good"

1.0

宿泊当日にアーリーチェックインが可能か電話で聞いたところ女性スタッフからは部屋自体は入れるが宿泊約款に記載の通り1時間あたり10%の料金が加算されると言われそれには了承してもらってると言われたのでこちらの不備と思い断念したが、宿泊約款を見直したところそのような記載はなくもう一度電話したら違う男性スタッフからは部屋に入れないので不可だが清掃終わり次第可能で、追加で作業を伴うものではないので加算料金はないという全く異なる説明を受けた。施設自体は綺麗で周辺も静かでとても快適でしたが、どう対応が非常に残念でした。

Helpful?
C
CourtneyauAU
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Very nice. Would recommend."

8.0

Very comfortable and spacious

Bit of a hike to train stations, but level elevated walkways.

Helpful?
K
KazuyoshijpJP
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Excellent"

8.0
Helpful?
A
atsushijpJP
Verified booking
couple
Standard Room
Stayed in May 21, 2026

"Excellent"

8.0
Helpful?
N
NIHEIjpJP
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Exceptional"

10.0
Helpful?
D
DW SUHkrKR
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"Exceptional"

10.0

Location is good near subway station and new town shopping center

Nothing

Helpful?
M
MarumijpJP
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Very Good"

7.0
Helpful?
O
OhorijpJP
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Exceptional"

9.0
Helpful?
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