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8.5 / 10 Guest Rating

Sultan Palace Hotel

70 Abylkhair Khan Avenue, Atyraū, kz

Sultan Palace Hotel - main view

About the Property

Luxurious Accommodation
Sultan Palace Hotel in Atyraū offers 5-star accommodation with elegantly furnished guest rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even come with a kitchen for added convenience.

Diverse Dining Options
Indulge in a culinary adventure at the hotel's restaurant, which serves a variety of cuisines including American, Chinese, and Greek. Special dietary needs are catered to with vegetarian, halal, and kosher options available upon request.

Relaxation and Recreation
Unwind and rejuvenate at the indoor pool, fitness centre, and sauna. Guests can also explore outdoor activities like hiking in the beautiful surroundings of Atyraū.

Experience luxury, comfort, and exceptional service at Sultan Palace Hotel. Book now for an unforgettable stay!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent1377 verified reviews
AI Summary

Guests highly rate the location is convenient and frequently praise the good service from staff.

Categories

Cleanliness7.1
Service9.6
Location9.6
Room Quality9.0
Amenities7.6
Value for Money8.5
Food and Beverage7.6
Overall Experience9.1

Select topics to read reviews

S
SerkanuzUZ
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"some improvement might be good. It is an excellent location."

5.0

Bed was not confortable. TV was not working

room comfort

Helpful?
А
АксаулеkzKZ
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
И
ИнкарkzKZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Good"

1.0

Во-первых, сказали нет доп.кровати за доп.плату на ребенка 9 лет. Во-вторых, предложили РЕБЕНКУ одноместный номер и сказали что это МИРОВЫЕ ПРАВИЛА РАЗМЕЩАТЬ РЕБЕНКА ОДНОГО! Если у вас ребенок от 7 лет то вы оказывается должны бронировать отдельный номер, у них такие МИРОВЫЕ правила. Это вообще уму непостижимо! В третьих, сказали ЛЮКС представляют обычно организациям, но можем вам предложить. Что за дискриминация? В четвертых, администратор хам - я попросила фото люкс номеров, он сказал чтобы я сама ему написала на ватсап, что у него времени нет. В пятых, менеджер - когда я запросила варианты какие есть можем ли решить, сказала либо бронируем отдельно, либо снимайте свою бронь! Ну я в полнейшем ШОКЕ!

Helpful?
A
AltynaykzKZ
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0

Номер бронировали в этом отеле, так как свадьба, на которую были приглашены, проходила в этом отеле. Понравилось наличие ванны, а не душевой кабины. Наличие халатов, тапочек и всего прочего, не пришлось звонить с просьбами. После звонка с просьбой утюга, быстро принесли. Завтрак понравился.

Я люблю смотреть фильмы по телевизору, два дня телевизор не работал. На стульях были длинные женские волосы, у нас короткие волосы.

Helpful?
T
TalaptaskzKZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
M
MereykzKZ
Verified booking
solo_traveller
Standard Room
Stayed in Jan 15, 2026

"Excellent"

8.0
Helpful?
Y
YERBOLkzKZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"Excellent"

8.0
Helpful?
A
ASIFtrTR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 14, 2026

"Exceptional"

10.0
Helpful?
A
AliyakzKZ
Verified booking
couple
Standard Room
Stayed in Jan 12, 2026

"Good"

5.0
Helpful?
T
TatyanakzKZ
Verified booking
couple
Standard Room
Stayed in Jan 12, 2026

"Exceptional"

10.0
Helpful?
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