Manuka Hillwood Hotel

Staff was friendly

Although the staff is nice and helpful, the hotel itself is not in a great state. It was rather clean, however all the bedlinnen and towels were somewhat shabby. The doors are not soundproof and you can definitely hear everything from the hallway. The worst is that a club nearby is blasting music at night, not the hotels fault but a terrible contributing factor to our overall experience in this hotel. Lastly, we think we were only ones there and it all felt rather desolate and not super warm and welcoming.

Friendly staff, beautiful building.

Dirty room, very poor sound proofing, loud partying every night ruined our stay.

Nice location.

Nothing

L’accueil et la disponibilité du personnel.

I really liked the location, the beautiful views, and the antique-style setup. The view rooms, especially in the attic, offered a stunning sunrise with mist-covered mountains, creating a peaceful and scenic atmosphere. The attic setup felt like a cozy camping experience, and the rooms were spacious and comfortable—even the kids had a great time. I liked the friendly and helpful staff—they were always responsive to our requests and did their best to assist us promptly, which made our stay even more comfortable.

The 8-bed attic room setup could be improved in terms of bathroom accessibility. Currently, there are two toilets, one shower, and one sink, but access to both toilets is only possible by passing through the shower area. This means if someone is using the shower, no one else can access the toilets or the sink, which causes delays—especially in the morning or at night when multiple guests are trying to get ready. A better arrangement would be to separate the shower and sink from the toilet area, allowing one person to use the shower, another to use a toilet, and a third to use the sink for brushing teeth or shaving. This small redesign would greatly improve convenience and reduce waiting time for guests.

Dust everywhere, stains in the sheets, very little hot water. We've had much, much better stays for the same money in Sri Lanka. Quite far up the hill, and not really in a great location too.

Nice place good condition The best of the best ❤️❤️