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8.7 / 10 Guest Rating

Hyatt Regency Hakone Resort and Spa

Goura 1320, Hakone, jp

Hyatt Regency Hakone Resort and Spa - main view

About the Property

Luxurious Accommodations

Indulge in spacious rooms with marble baths and balconies offering stunning views of Hakone's natural beauty. Each room is elegantly lit with mood lighting, equipped with a minibar, coffee maker, and a 40-inch flat-screen TV for your entertainment. Relax on your terrace or balcony while enjoying complimentary mineral water and a morning newspaper.

Relaxing Spa and Wellness Facilities

Unwind at the largest spa in the area, Spa Izumi & Onsen Hakone, offering a range of treatments including reflexology, massages, and facials. Take a dip in one of the two indoor hot-spring baths or bask in the sun on the terrace. The perfect retreat for relaxation and rejuvenation.

Exceptional Dining Experience

Savor Western cuisine at The Dining Room with mountain views or enjoy sushi in the evenings. For a more casual meal, head to the Living Room for a la carte lunch items and snacks. Make sure to reserve your spot for a delightful dining experience.

To experience luxury, relaxation, and exquisite dining, book your stay at Hyatt Regency Hakone Resort and Spa now.

Facilities & Amenities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule. From Odawara Station to hotel: 12:15, 13:15 and 14:15. From hotel to the station: 11:30, 12:15 and 13:15. Contact details can be found on the booking confirmation. Please provide following information when booking shuttles: - Your name - Number of guests - Reachable mobile phone number - Reservation confirmation number Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo. No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Twin Room - Photo 1
Twin Room - Photo 2
Twin Room - Photo 3
Twin Room - Photo 4
Twin Room - Photo 5
Twin Room - Photo 6
1/6

Twin Room

Lit by mood lighting and offering panoramic windows, this room comes with a mini-bar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided. Extra beds can not be accommodated in this room.

56 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Twin Room

Non-refundable
Room Only
20% OFF$363.18

$290.54

Includes taxes & fees

Twin Room

Non-refundable
Breakfast Included
20% OFF$435.34

$348.27

Includes taxes & fees
Twin Room with Mountain View - Photo 1
Twin Room with Mountain View - Photo 2
Twin Room with Mountain View - Photo 3
Twin Room with Mountain View - Photo 4
Twin Room with Mountain View - Photo 5
1/5

Twin Room with Mountain View

Featuring views of Mount Hakone, room has a private balcony or a terrace. Lit by mood lighting and offering panoramic windows, this room comes with a mini-bar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.

56 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Twin Room with Mountain View

Non-refundable
Room Only
20% OFF$404.4

$323.52

Includes taxes & fees

Twin Room with Mountain View

Non-refundable
Breakfast Included
20% OFF$476.55

$381.24

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
1/6

Deluxe Twin Room

This triple room features a balcony, mini-bar and air conditioning. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

73 sqm
Sleeps 5
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$596.11

$476.89

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$668.26

$534.61

Includes taxes & fees
Double Room with Two Single Beds - Tatami Living - Photo 1
Double Room with Two Single Beds - Tatami Living - Photo 2
Double Room with Two Single Beds - Tatami Living - Photo 3
Double Room with Two Single Beds - Tatami Living - Photo 4
Double Room with Two Single Beds - Tatami Living - Photo 5
Double Room with Two Single Beds - Tatami Living - Photo 6
Double Room with Two Single Beds - Tatami Living - Photo 7
1/7

Double Room with Two Single Beds - Tatami Living

This spacious room features a balcony, air conditioning and DVD player. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

67 sqm
Sleeps 6
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Double Room with Two Single Beds - Tatami Living

Non-refundable
Room Only
20% OFF$585.81

$468.65

Includes taxes & fees

Double Room with Two Single Beds - Tatami Living

Non-refundable
Breakfast Included
20% OFF$657.96

$526.37

Includes taxes & fees
Executive Suite with Two Single Beds - Photo 1
Executive Suite with Two Single Beds - Photo 2
Executive Suite with Two Single Beds - Photo 3
Executive Suite with Two Single Beds - Photo 4
Executive Suite with Two Single Beds - Photo 5
1/5

Executive Suite with Two Single Beds

This spacious triple room has a mount view, a flat-screen TV with a DVD player and a seating area. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

93 sqm
Sleeps 5
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Executive Suite with Two Single Beds

Non-refundable
Room Only
20% OFF$933.14

$746.51

Includes taxes & fees

Executive Suite with Two Single Beds

Non-refundable
Breakfast Included
20% OFF$1,005.29

$804.23

Includes taxes & fees
Deluxe Twin Room - Dog Friendly - Photo 1
Deluxe Twin Room - Dog Friendly - Photo 2
Deluxe Twin Room - Dog Friendly - Photo 3
Deluxe Twin Room - Dog Friendly - Photo 4
Deluxe Twin Room - Dog Friendly - Photo 5
Deluxe Twin Room - Dog Friendly - Photo 6
1/6

Deluxe Twin Room - Dog Friendly

The spacious family room provides air conditioning, a mini-bar, a balcony with an inner courtyard view as well as a private bathroom featuring a bath. The unit offers 2 beds.

72 sqm
Sleeps 5
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin Room - Dog Friendly

Non-refundable
Room Only
20% OFF$603.33

$482.66

Includes taxes & fees

Deluxe Twin Room - Dog Friendly

Non-refundable
Breakfast Included
20% OFF$634.25

$507.4

Includes taxes & fees

Guest Reviews

8.7
Excellent703 verified reviews
AI Summary

Guests highly rate the clean facilities and frequently praise the friendly staff.

Categories

Cleanliness8.9
Service9.4
Location8.4
Room Quality8.9
Amenities8.9
Value for Money8.2
Food and Beverage7.9
Overall Experience8.9

Select topics to read reviews

S
SigalitilIL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

9.0
Helpful?
R
rashidaeAE
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0
Helpful?
M
MeneksetrTR
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"A peaceful experience in the nature"

9.0

It’s a calm, peaceful mountain hotel in the heart of nature; the rooms have beautiful view of woods. You can dine at very good Sushi and French restaurants at a calm atmosphere, very good Sushi chefs. And also you can have an amazing Onsen experience till mid night. During the day you can go to Lake Ashi via ropeway and enjoy lake premises. We were not sure whether to stay in Hakone but it was worth it, I think it would be tiring to have daily trip just to see Fuji.

It’s not very easy to reach location. After reaching to Hakone Yumatu station, you need to take a cable car or bus and then shuttle needs to take you from some point. Same if you are coming back from Lake Ashi; it’s an experience but requires some time and effort.

Helpful?
K
KaraninIN
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
E
EmmanuelfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Good"

4.0

Les chambres spacieuses et le shuttle

Le TRÈS MAUVAIS rapport qualité prix du restaurant de sushis. Sans intérêt et très très cher pour une qualité très moyenne. Extrêmement déçu de ce repas en ayant l’impression d’être un pigeon de touriste d’une chaîne d’hôtels américaine

Helpful?
P
peterbeBE
Verified booking
extended_group
Standard Room
Stayed in May 22, 2026

"Exceptional"

10.0
Helpful?
S
ShlomiilIL
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Disappointing and overpriced experience that failed to meet the standards expected from Hyatt."

3.0

The crew is mostly sweet, rooms are huge

We initially received a very expensive “Tatami Living” room that had a strong bad smell, a leaking faucet, and visible mold in the air conditioning. When we complained, the front desk staff admitted they were aware of the smell and said it was “the smell of the tatami room.” We were moved between rooms multiple times during our stay, which completely disrupted our honeymoon experience. In the end we were upgraded to the Presidential Suite, which we appreciated, but the hotel still felt very old and outdated for the price level. The facilities were extremely disappointing compared to other ryokans and onsens we stayed at in Japan. especially the onsen itself, which felt small and underwhelming. Overall, the experience did not feel worth the very high price we paid.

Helpful?
K
KarenauAU
Verified booking
family_with_children
Standard Room
Stayed in May 16, 2026

"Lovely hotel, but a disappointing stay. We paid extra to have a Mountain View room, but when we arrived we were told we"

5.0

Beautiful room, lovely restaurants

Paid extra to have a Mountain View room and did not get one

Helpful?
T
TAEKAjpJP
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Exceptional"

9.0
Helpful?
D
DaiusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Beautiful and relaxing"

10.0

Location and service

N/a

Helpful?