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9.3 / 10 Guest Rating

Na Hotel

Periodista Isauro Rossete 18-B, Tuxtla Gutierrez, mx

Na Hotel - main view

About the Property

Luxurious Accommodation
Na Hotel, a 4-star establishment in San Cristóbal de Las Casas, offers elegant rooms with modern amenities including flat-screen TVs and free WiFi. Some rooms feature balconies with stunning city views, providing a touch of luxury during your stay.

Convenient Facilities
Guests can enjoy the convenience of a tour desk, luggage storage, and a 24-hour front desk at Na Hotel. The hotel's terrace is the perfect spot to unwind after a day of exploring the nearby attractions such as San Cristobal Cathedral and Central Plaza & Park.

Comfort and Style
Each room at Na Hotel is thoughtfully designed with a seating area, coffee machine, and plush bedding. The private bathrooms are stocked with complimentary toiletries, ensuring a comfortable and relaxing experience for every guest.

Experience the perfect blend of luxury and convenience at Na Hotel. Book now for an unforgettable stay in San Cristóbal de Las Casas.

Facilities & Amenities

Television in common areas
Express check-in
Free wired internet
Internet access
Non-smoking rooms
Terrace
Pets allowed
Express check-in/check-out
Tour desk
Ironing service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.3
Exceptional64 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the comfort.

Categories

Cleanliness9.4
Service9.8
Location9.4
Room Quality8.8
Amenities8.4
Value for Money9.3
Food and Beverage9.7
Overall Experience9.6

Select topics to read reviews

T
TroyauAU
Verified booking
couple
Standard Room
Stayed in Jan 31, 2026

"Great location, clean and high quality furnishings. Very comfortable!"

9.0

The room is cleaned everyday, the quality of the room and furnishings are very nice, great location being a short walk to the centre of town.

There is no ability to store luggage of arriving earlier than check-in time in the afternoon.

Helpful?
G
GijsbeBE
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"Excellent"

8.0
Helpful?
J
Juan CarlosmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 25, 2026

"Exceptional"

10.0

Excelente lugar.

Helpful?
F
FlorencegbGB
Verified booking
couple
Standard Room
Stayed in Jan 24, 2026

"Really pretty place to stay in great location"

10.0

It was really clean and pretty. Really nice terrace. Staff were helpful and allowed us in to our room earlier than check in time as it was available

Nothing

Helpful?
M
MerledeDE
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0
Helpful?
A
alejandraarAR
Verified booking
couple
Standard Room
Stayed in Jan 13, 2026

"No es práctico para quienes viajamos y necesitamos cierta flexibilidad con las maletas"

7.0

La habitación era muy cómoda , grande limpia y muy bien equipada con televisor, cafetera , secador de pelo

Mi habitación tenía puertas de vidrio que daban al hall de entrada, por lo q debía estar siempre con la cortina cerrada a oscuras y a la noche era muy difícil dormir por los ruidos . Por otro lado al no tener recepción , llegué temprano a la ciudad y no me dejaron entrar y dejar aunq sea las valijas hasta la hora del check in algo fundamental para los viajeros

Helpful?
Y
YennyatAT
Verified booking
family_with_children
Standard Room
Stayed in Jan 11, 2026

"Exceptional"

10.0
Helpful?
M
MartinaitIT
Verified booking
couple
Standard Room
Stayed in Jan 6, 2026

"Very Good"

7.0

La camera era molto bella , pulito e moderna . Posizione ottima

Non è presente un servizio di reception e non siamo riusciti a farci mai una doccia calda . Purtroppo dopo massimo un minuto l’acqua diventava gelata ho provato a contattare l host ma purtroppo la situazione non è cambiata . Questa è stata l’unica pecca, peccato perché il resto andava benissimo ma purtroppo una doccia calda in vacanza é essenziale

Helpful?
C
Carlos AlbertomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

10.0

Excelente servicio y trato muy amable

Todo excelente

Helpful?
V
violaitIT
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"Very Good"

7.0

La stanza in sé è l'hotel sono molto belli, la terrazza ha una bella vista. Location molto buona.

La proprietaria dell'hotel è stata estremamente scortese, questa è la principale cosa negativa. Per niente accomodante, prima ci ha fatto cancellare una notte su tre che avevamo prenotato su Booking.com perché a detta sua c'era stata una doppia prenotazione. Quando le abbiamo chiesto se potevamo almeno lasciare i bagagli la mattina in reception ci ha risposto prima di si nessun problema, ma successivamente il giorno stesso ci ha detto no che non era possibile, che la reception non era custodita e le avremmo lasciate là a nostro rischio e che se non ci stava bene potevamo cancellare la prenotazione e andarcene. Inoltre, la stanza che ci ha dato dava su un patio interno nella lobby dove chiunque passava e poteva vedere dentro, nonostante io abbia prenotato con mesi di anticipo quindi sinceramente mi aspettavo una delle stanze ai piani superiori e non quella con la posizione peggiore. Internet era lento, e la cosiddetta streaming TV non permette di fatto lo streaming perché vecchia e impossibile da aggiornare. La seconda notte il locale accanto ha suonato musica a tutto volume fino a tardi.

Helpful?