Tropicana Suites

I like how accommodating the staff is

I booked for 8 people and including 2 kids. I got a 2 bedroom unit as supposed to what it should be for a group of 8 people. When we checked in, we were told that the room is only good for 4 people, hence, we have to pay for the extra 3 people that were with us. Instead of me paying for a total of 8, I ended up with having to pay for more which is unfair. The description from the website is totally different and I feel like I was deceived.

Staff, breakfast, room size, cleanliness And location

Nothing

the shower area is only half covered making the bathroom floor flooded

The staff were kind.

No drinkable water access, they charge for 50php fpr 10oz of water. They have OBSCENE laundry prices like truly unbelievable. The bathroom was very old and the shower was very like trailer-park esque. For the price, this was quite shocking. Also, an old window unit to power the entire room was not efficient and surprising for the price.

Rooms were very clean and big ! Comfy beds Great pool Friendly efficient staff Convenient for airport and shopping

All was good

We have booked here at Tropicana many times and as usual the staff, accommodations and location are excellent!

Nothing

Bom pequeno almoço e servido com rapidez. Correspondeu às expectativas. Os funcionários, particularmente as da recepção, eram muito simpáticos e prestáveis. Foram de uma grande ajuda para obter informações, chamar táxis, etc..

Os aparelhos de ar condicionado eram um pouco ruidosos.

The staff were so friendly and helpful. The breakfast was great. The pool was lovely. The room was so spacious and quiet.