Royal Luxury Hotel Lahore

The rooms are v nice and clean and good value for money! The night staff reception and security were v helpful.

Some staff are extremely unprofessional, some with no sense of the hospitality industry. so staff was a big letdown, especially Akash. The night staff reception and security were v helpful. Plus, i was charged more than the bookings final price. I'd be happy to pay taxes just add it to the final price shown to the customer, not add hidden charges at the end. Keep the charges upfront like the rest of the world.

Staff wasnt co-operative and they were liar. Used Baseless Points to Justify Themselves in several Points. Like Room to Power of the AC is Locked and cock has the key and he is Asleep. I ordered Rice, later they came up with the logic that Kindly give us Money we have to Buy Cup of tea from outside for You as we dont have change.Like if you want money then Directly Ask Us that Its our policy Kindly Pay Us. It totally Showed that they dont have trust on their Customer and Customer will run away with 400 500 ruppee. There were many things Like that in which they treated like I am a child and I cant observe anything. I will never use Royal Luxury Now.