Charming Blue

The property was centrally located in Vila do Porto

My room was not cleaned following the first night of my stay despite my leaving the card outside requesting that it be cleaned and apart from it remaining unclean I was left with no water or toiletries (which were minimal in any event - a tiny amount of shampoo and shower gel). When I raised this with the young man at reception he didn’t offer a single word of apologies or seek to resolve the problem (I have to say I found his manner quite uncommunicative and unfriendly during my stay). When I sought water for my room he told me to go to the restaurant for it and they wanted to charge me for the bottle of water. Their whole attitude was uncaring, indifferent and inactive. I told them I would be commenting on my experience to Booking.com but they didn’t seem to be bothered by this. I had to demand shower gel and shampoo at reception that night as they made no effort ti provide it.

Nice big room on second floor with small balcony, chairs and table looking out over the hills and swimming pool, nice, clean and quiet. Staff helpful and pleasant, everything handled smoothly. Breakfast was good, fried eggs to order as was americano,coffee and expresso. Our stay would have been better if weather had cooperated,but otherwise a great stay.

Not a dislike but restaurant was on the expensive side compared to some excellent restaurants up the road.

Excellent place to stay, nice boutique hotel with large rooms (plus balcony to the pool side) and very comfortable beds. Staff is super friendly and the breakfast is great

This is a nice hotel, but not as good as I expected for the price.

For the room price, I was rationed to 1 small bottle of water over 2 nights. Tiny shampoo / shower gel bottles are very outdated and wasteful. Shower wasn't very clean too.

Well worth the money. Good restaurant too.

Location was great. Very clean and comfortable rooms. Walking distance to several restaurants. Close to dive centers

Coffee at breakfast was in a thermos which was cold. When I asked to get a new coffee the staff heated up my cup only. Even though there is a new espresso machine and idling staff. I didn’t feel special. And a congregation of 6 staff gossiping together quite loud by the coffee area 3 days every morning no one is working. Maybe management can offer extra duties.