CON Code AL nazeel

The location only

No water bottle supply as the others hotels do.. No tissues .supply too.no water boiler inside the room So many things need to be done to comfort the visitors

"I had a good experience overall. The place is conveniently located near the Haram. However, I had a somewhat unpleasant encounter with the manager at the reception, who seemed to have anger issues—or perhaps it was something else, like racism; who knows? I made a small mistake while providing the booking number, and he became furious, murmuring under his breath. Regardless, this is Madinah, and the Prophet's message is to forgive."

staff behaviour

Best location.value for money. Rooms are just ok. Staff is overworked,tired. If you are not bothered about room size.bathroom etc then location is ideal. Give thumbs up for location.

Location

Telephone is not working. No one pickup call. Lot of Indonesian visitors in the hotel and all the time they are smoking. No water provided at the hotel

Location

Cleaning

Location is great, need some improvement in cleanliness and tvs should be fixed normally kids require it. Good room service and friendly staff