Svalbard Hotell | Polfareren

Hôtel bien situé au centre de Longyearbyen. J'ai trouvé le rapport qualité prix moyen. Les tarifs sont élevés pour un service comparable à ce que l'on trouve en Europe dans un hôtel 3 étoiles. Mais on est au svalbard !

Beliggenheten var super. Midt i sentrum og gangavstand til det meste. Veldig hyggelig personale.

Dårlig renhold. Spesielt på badet.

Very comfortable and good size superior room, got a great view of the midnight sun at the sea. One “night”we saw a reindeer crossing the street. Excellent location, quick walking distance to pretty much anything. Very cozy atmosphere and good breakfast. Morning receptionist (woman) was so warm and welcoming, loved the surprise for our anniversary!

Lokalizacja i widok z okna

Location was fantastic, my bed was really comfy.

A couple of the staff ( not all ) were a bit surly. It felt like you were disturbing them. It did make me not want to ask them anything. There is a drinking water problem on the island and we were told to ask for filtered water from a machine. Couple of times that proved to be like I was asking for too much, I got it myself on more than one occasion, (just from a sink one meter behind the bar) and once when I offered to get it myself, because the fella behind the desk clearly wasn’t moving! He was absolutely vile to me like I was entering a restricted area! Particularly as it was my 60th birthday that day, it wasn’t the day I wanted somebody to be rude. I think some of it’s lost in Norwegian translation but if you’re hosting internationally, there should be more emphasis on being welcoming. I don’t think anyone deserves a miserable face at them when they’re asking for tapwater.!