Lonicera Resort & Spa Hotel - Ultra All Inclusive

Good food, but not enough fruit.Cleanliness of the hotel and area. Interesting shows.

I ordered a transfer from the airport at the hotel. I waited for an hour and a half for the driver near the airport. The hotel did not warn me that I had to pay in cash. I had a severe headache, I was hungry and thirsty. But there was no water in the car and the driver did not offer me a stop to buy water. He was very rude to me, smoked in the car and talked a lot on video calls with some girls. He didn't know English. The trip to the hotel lasted 3 hours instead of 1.5 hours. At the hotel, the driver made a fuss because I paid online and not in cash. He refused to give up my luggage. This transfer really spoiled my opinion of the service at the hotel.

The resorts were good and exciting, the staff were also accommodating. It is a good worth of the money paid.

Most people and the staff understand English which makes communication difficult there. Moreso, the bed and pillow is a zero for me because it is too hard and uncomfortable. The bed cover is also too light, rough texture and short.

It big. Lot of pools

Long food ques. Ones the food runs out they say no more available. Staff not that friendly.

the design and how big and spacious it was

the tiles on the floor

Lots of rides but water was freezing.

Entertainment No shop around Long que for food ones an iteam finished that that u dont3get it again

The food was good and multiple choices available. The pool and the establishment was very clean. Evening venues were entertaining.

90% of the staff didn't speak English. Some of the food from breakfast was "recycled" for lunch. Options for drinks was very few and all cheap tasting. Some of the facilities like ice-cream parlour or fresh fruit was on time limit and pretty far away and only on one spot of the ginormous resort. Staff were all like begging for tips and if none given they would just ignore you. The full minibar was only water. The room wasn't cleaned on a daily basis. All nice pool entertainment occurred in the middle of the day when you were more likely to get sun burned.

I didn't enjoy the breakfast no taste

The food