Novza Palace Hotel

nothing

Nice location, near the spectacular National Park (Milliy Bog'), Magic City, and the nightlife hub - Seoul Mun. Not far from Novza metro station, and the Tashkent Metro is a must-see! The hotel building was renovated recently and looks decent.

The staff need to do better. They never heard of breakfast in a lunchbox for early-departing guests, and neither helped my explanation. Nice thing to book pool and sauna, but I arrived a bit late and found the facilities already occupied (though it was supposed to be private use). They also tried to put me in an ugly and dark room on the ground floor of annex building - and only moved me to the main building after I complained about the strong odor. Then I was given a room with nice street view, but it turned out to be occupied! Cmon, it's not that hard to check whether a room was vacated and cleaned. I ended up with a backyard view - it was ok but a bit noisy (construction was going on nearby).

The room was cold, we could use ac, but there was radiator that want not working. Asked several times slippery, but not delivered. Sometimes.asked.to clean room, but wasn't cleaned

Everythig was great. All staff was wonderfull. Special thanks to Mr. Komron for his incredible help. Looking forward to visit again.

Plenty of joice. Location easy to find.

Once used breakfast tables were not made up again, silverware and serviettes etc.

Location is ok

This is not the first time I’m staying in this hotel, however most probably the last time. During my last stay I had terrible experience, my food was opened and eaten from the fridge by hotel staff. Of course they tried to apologize but I don’t feel safe to leave my stuff in the room